Student Success Peer Mentor — FAFSA & Financial Aid

Lone Star College; Houston (TX); On-site; USD 22,041 - 24,796; Part time

Job summary

Lone Star College-University Park is seeking a Part-Time Peer Mentor to advise students on higher education options, complete FAFSA and Apply Texas applications, and explain financial aid opportunities. The mentor will provide information and resources and may work with many students in person.

Candidates should demonstrate strong customer service, communication, and organizational skills, plus proficiency with Word/Excel/PowerPoint, and an ability to manage multiple tasks in a busy,

Qualifications

• High School diploma or GED.
• Must be a currently enrolled Lone Star student pursuing a course of study.

Responsibilities

• Filing
• Copying
• Faxing
• Provide general information related to the department
• Record maintenance, preparation and review of forms, data entry
• Provide handouts and/or forms to customers
• Maintain inventory
• Set up Financial Aid equipment (such as go-center computers)
• Event preparation and support
• Collect and record data
• Maintain knowledge of multiple programs
• Provide limited technology support to end users
• Interpret regulations and policies
• Maintain and/or process records

Skills

Customer service

Interpersonal skills

Organizational skills

Analytical and problem solving skills

Communication skills (written and oral

Working knowledge of general office P

Proficiency with office software

Education

High School diploma or GED

Must be a currently enrolled Lone Star student

Job description

Lone Star College-University Park is seeking a Part-Time Peer Mentor to advise students on higher education options, complete FAFSA and Apply Texas applications, and explain financial aid opportunities. The mentor will provide information and resources and may work with many students in person.

Candidates should demonstrate strong customer service, communication, and organizational skills, plus proficiency with Word/Excel/PowerPoint, and an ability to manage multiple tasks in a busy,