Student Success Peer Mentor

Lone Star College; Conroe (TX); On-site; USD 34,000 - 36,000; Full time

Job summary

Lone Star College, located in Conroe, TX, is seeking a role focused on mentoring and advising students about higher education, including financial aid, FAFSA applications, and Apply Texas. The position involves interacting with a diverse student body and providing high-level information with strong service skills.

The incumbent will work with and assist students, manage records, and support various financial aid processes while maintaining knowledge of applicable programs.

Qualifications

• High School diploma or GED.
• Must be a currently enrolled Lone Star student pursuing a course of study.

Responsibilities

• Filing
• Copying
• Faxing
• Provide general information related to the department
• Record maintenance, preparation and review of forms, data entry
• Provide handouts and/or forms to customers
• Maintain inventory
• Set up Financial Aid equipment (such as go-center computers)
• Event preparation and support
• Collect and record data
• Maintain knowledge of multiple programs
• Provide limited technology support to end users
• Interpret regulations and policies
• Maintain and/or process records

Skills

Customer service

Interpersonal skills

Organizational skills

Analytical and problem solving skills

Communication skills (written and oral

General office procedures

Office software (Word, Excel, PowerPt,

Education

High School diploma or GED

Currently enrolled Lone Star student pursuing a course of study

Tools

Word

Excel

PowerPoint

Access

Job description

Lone Star College, located in Conroe, TX, is seeking a role focused on mentoring and advising students about higher education, including financial aid, FAFSA applications, and Apply Texas. The position involves interacting with a diverse student body and providing high-level information with strong service skills.

The incumbent will work with and assist students, manage records, and support various financial aid processes while maintaining knowledge of applicable programs.