Financial Aid Mentor & FAFSA Support

Lone Star College; Tomball (TX); On-site; USD 19,000 - 26,000; Full time

Job summary

Lone Star College-Tomball is seeking a Student Financial Aid Advisor to mentor and assist students with higher education processes, including FAFSA applications and Apply Texas. The role involves advising on financial aid options, guiding students to appropriate resources, and delivering high-level information in a student-focused environment.

The position interacts with a diverse student body and requires strong customer service, communication, and organizational skills.

Qualifications

• High School diploma or GED.
• Must be a currently enrolled Lone Star student pursuing a course of study.

Responsibilities

• Filing
• Copying
• Faxing
• Provide general information related to the department
• Record maintenance, preparation and review of forms, data entry
• Provide handouts and/or forms to customers
• Maintain inventory
• Set up Financial Aid equipment (such as go-center computers)
• Event preparation and support
• Collect and record data
• Maintain knowledge of multiple programs
• Provide limited technology support to end users
• Interpret regulations and policies
• Maintain and/or process records

Skills

Customer service

Interpersonal skills

Organizational skills

Analytical and problem solving skills

Communication skills

Office software proficiency (Word, Exe

Education

High School diploma or GED

Currently enrolled Lone Star student

Job description

Lone Star College-Tomball is seeking a Student Financial Aid Advisor to mentor and assist students with higher education processes, including FAFSA applications and Apply Texas. The role involves advising on financial aid options, guiding students to appropriate resources, and delivering high-level information in a student-focused environment.

The position interacts with a diverse student body and requires strong customer service, communication, and organizational skills.