Student Success Outreach & Intake Specialist

Iowa State University - College of Design; Ames, Northern (IA, KY); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Onsite childcare

Wellbeing program

Retirement benefits

Life insurance

Job summary

Iowa State University’s Academic Success Center seeks an Outreach and Intake Support Specialist to connect students with resources, coordinate workshops, and enhance engagement across campus.

The role supports Success Navigator, accountability groups, and academic skills programs while managing outreach communications and events. Candidates should show collaboration across departments and strong written and presentation skills.

Qualifications

• Bachelor’s degree required; experience in educational settings preferred.
• Experience delivering presentations, workshops, or trainings to students and stakeholders.
• Experience using data tools (databases, Smartsheet) and coordinating events is advantageous.

Responsibilities

• Coordinate outreach initiatives to connect students with academic support programs and resources.
• Plan, schedule, and deliver presentations, workshops, and training sessions for students and campus stakeholders.
• Represent the Academic Success Center at campus events and outreach activities; create marketing materials.

Skills

Presentations

Event planning

Data management

Content creation

Education

Bachelor’s degree

Tools

Smartsheet

Job description

Iowa State University’s Academic Success Center seeks an Outreach and Intake Support Specialist to connect students with resources, coordinate workshops, and enhance engagement across campus.

The role supports Success Navigator, accountability groups, and academic skills programs while managing outreach communications and events. Candidates should show collaboration across departments and strong written and presentation skills.