Student Services Specialist II — Undergraduate Programs & Scheduling

Iowa State University; United States; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Paid time off

Onsite childcare

Life insurance

Long-term disability

Flexible Spending Accounts

Employee Assistance Program

Wellbeing program

WorkFlex options

Job summary

Iowa State University is seeking a Student Services Specialist II in the Computer Science Department to manage undergraduate curriculum and provide comprehensive instructional support. The role requires independent judgment in advising department leadership and coordinating academic operations, including scheduling, enrollment, tutoring, student employment, and data reporting.

Ideal candidates will have a Bachelor's degree and at least two years of related experience, along with strong

Qualifications

• Bachelor’s degree required, plus 2 years of related experience.
• Strong communication and interpersonal skills are essential.
• Experience coordinating academic schedules and student programs preferred.
• Ability to supervise undergraduate student employees and tutors.

Responsibilities

• Draft and finalize course schedules with input from department leadership.
• Manage classroom scheduling, enrollment, and room assignments.
• Coordinate and supervise tutoring services and undergraduate staff.
• Oversee textbook ordering, grade reporting, and related admin tasks.
• Support ABET accreditation activities as needed.

Skills

Schedule coordination

Student support

Communication skills

Supervise student staff

Education

Bachelor’s degree

Job description

Iowa State University is seeking a Student Services Specialist II in the Computer Science Department to manage undergraduate curriculum and provide comprehensive instructional support. The role requires independent judgment in advising department leadership and coordinating academic operations, including scheduling, enrollment, tutoring, student employment, and data reporting.

Ideal candidates will have a Bachelor's degree and at least two years of related experience, along with strong