Student Success Navigator: Retention & Achievement

Jackson College; Jackson (MI); Presencial; USD 45.000 - 60.000; Jornada completa

Descripción de la vacante

Jackson College seeks a Student Success Navigator to drive retention, persistence, and completion across campus and corrections facilities. You will manage a caseload, design recovery plans, and coordinate outreach events with a focus on student success and timely graduation.

Responsibilities include maintaining records, advising on degree paths, and supporting transfer outcomes while complying with FERPA. Travel to correctional facilities may be required as part of the CEP program.

Formación

• Bachelor’s degree in a related field; Master’s degree preferred.
• Ability to pass LEIN clearance is required.
• Strong organizational and communication skills.

Responsabilidades

• Maintain individual caseload outreach, retention, intervention, and student completion.
• Plan and implement retention related events.
• Manage tracking dashboard to monitor retention and outcomes.
• Provide Academic Recovery plans for at-risk students.
• Advise on degree requirements, transfer options, and prerequisites.
• Travel to correctional facilities to support CEP program as needed.

Conocimientos

Travel to correctional facilities

Remote work capability

Multi-tasking

Public speaking

Data entry

FERPA knowledge

Educación

Bachelor’s degree in related field

Master’s degree preferred

Herramientas

Database queries

Descripción del empleo

Jackson College seeks a Student Success Navigator to drive retention, persistence, and completion across campus and corrections facilities. You will manage a caseload, design recovery plans, and coordinate outreach events with a focus on student success and timely graduation.

Responsibilities include maintaining records, advising on degree paths, and supporting transfer outcomes while complying with FERPA. Travel to correctional facilities may be required as part of the CEP program.