Financial Aid Advisor & CEP Travel Specialist

Jackson College; Jackson (MI); Vor Ort; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

Jackson College is seeking a Financial Aid Specialist to guide students through the financial aid process from application to award determination and disbursement. The role handles inquiries from students, families, and staff, and supports CEP by traveling to correctional facilities to assist with financial aid duties.

The position requires strong interpersonal skills, accuracy in document processing, and the ability to manage multiple priorities in a collaborative college environment.

Qualifikationen

• Associate degree required; Bachelor's preferred.
• Excellent interpersonal, communication, and customer service skills.
• Ability to work collaboratively in a team and manage competing priorities.
• Familiarity with financial aid software including Colleague, AIDE and SoftDocs is a plus.

Aufgaben

• Financial aid counseling and advising.
• Manage incoming mail and provide training to student workers.
• Assist in processing and documenting financial aid files.
• Coordinate verification documents and professional judgment as needed.
• Cross-train in federal and state aid programs.
• Travel to correctional facilities to support CEP program.

Kenntnisse

Financial aid counseling

Customer service

Communication

Team collaboration

Microsoft Word

Excel

Attention to detail

Ausbildung

Associate degree

Bachelor's degree preferred

Tools

Colleague

AIDE

SoftDocs

Jobbeschreibung

Jackson College is seeking a Financial Aid Specialist to guide students through the financial aid process from application to award determination and disbursement. The role handles inquiries from students, families, and staff, and supports CEP by traveling to correctional facilities to assist with financial aid duties.

The position requires strong interpersonal skills, accuracy in document processing, and the ability to manage multiple priorities in a collaborative college environment.