Student Success Navigator - Part-Time Peer Advisor

Forsyth Technical Comunity Clg; Winston-Salem (NC); On-site; USD 17,000 - 24,000; Part time

Job summary

Forsyth Tech is seeking a part-time Student Success Peer Advisor to support the Student Success Center. You will assist with student outreach, customer service, and orientation activities for new students, helping navigate programs, registration, and campus resources.

You will work as a positive representative of Forsyth Tech, develop leadership and professional skills, and contribute to daily SSC operations in a collaborative team environment.

Qualifications

• Must be currently enrolled at Forsyth Tech and in good standing at the time of hire.
• Must have a GPA of 2.5 or greater.
• Must be willing to work minimum of 15 hours but no more than 28 hours per week and have flexibility with scheduling.
• Must be able to multi-task and has strong organizational skills.
• Enjoys working as part of a team, but is equally comfortable working independently.
• Ability to understand and communicate appropriate professional boundaries with peers.
• Ability to work with confidential information.
• Be punctual, reliable, and consistent.
• Is proficient in Microsoft Word, Excel, and other Office programs.
• Is willing to learn new skills.

Responsibilities

• Become familiar with academic catalog and programs offered, how to navigate the website, college resources, advising and registration, technology, CRMS , and positive customers/student relations, services and procedures.
• Assist students with developing a balanced and manageable course schedule and the registration process.
• Know the academic procedures (change of majors, etc.) and be able to accurately communicate this information to the students
• Provide exceptional customer service while acting as the first point of contact for Student Success Center for students, faculty, and other community members.
• Make copies, file, send/sort mail, and email, assist with large mailings and scan student information into email file.
• Answering incoming telephone calls, online chats and in person inquiries from students, parents, and members of the campus community

Skills

Multitasking

Organization

Teamwork

Punctuality

Communication

Confidentiality

Microsoft Word

Microsoft Excel

Tools

Microsoft Word

Microsoft Excel

Job description

Forsyth Tech is seeking a part-time Student Success Peer Advisor to support the Student Success Center. You will assist with student outreach, customer service, and orientation activities for new students, helping navigate programs, registration, and campus resources.

You will work as a positive representative of Forsyth Tech, develop leadership and professional skills, and contribute to daily SSC operations in a collaborative team environment.