Student Success Peer Leader Coordinator

Wake Technical Community College; Raleigh (NC); On-site; USD 34,000 - 48,000; Full time

Job summary

Wake Technical Community College in Raleigh, NC seeks a Program Assistant for the Student Success Peer Leader program. The role focuses on administrative tasks, event organization, and communication among Peer Leaders, Student Success Coaches, and the Director of Student Success. Exceptional customer service and MS Office proficiency are valued.

The position emphasizes collaboration, campus outreach, and promoting student achievement within a supportive college community.

Qualifications

• High school diploma or equivalent.
• Experience in student support or student services roles.
• Two years of customer service experience.

Responsibilities

• Plan and execute events, including classroom presentations, tabling sessions, trainings, and workshops
• Communicate updates effectively with Peer Leaders and Care Center staff as needed
• Organize and prepare for campus outreach events and promotional activities
• Handle logistics such as reserving spaces, managing event supplies, and preparing materials
• Coordinate event schedules, send reminders for meetings and deadlines, and take accurate meeting minutes
• Manage social media platforms to promote events and showcase program highlights
• Support the creation of reports, materials, and visual displays as necessary
• Facilitate collaboration and community engagement among Peer Leaders through regular communication and coordinated activities
• Maintain up-to-date knowledge of academic and co-curricular resources
• Lead icebreakers, panel discussions, and group activities with both Peer Leaders and new students

Skills

Customer service skills

Written communication

Verbal communication

MS Office

Education

High school diploma or equivalent

Tools

MS Office

Job description

Wake Technical Community College in Raleigh, NC seeks a Program Assistant for the Student Success Peer Leader program. The role focuses on administrative tasks, event organization, and communication among Peer Leaders, Student Success Coaches, and the Director of Student Success. Exceptional customer service and MS Office proficiency are valued.

The position emphasizes collaboration, campus outreach, and promoting student achievement within a supportive college community.