Student Success Navigator Manager — Retention Lead

Lindenwood; United States; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Employer-paid tuition benefits

Free lunch Fridays

Professional development opportunities

Comprehensive benefits package

Job summary

Lindenwood University in the United States seeks a Manager, Student Success Navigator to lead the Student Success Navigator team and oversee outreach, caseload management, and service standards to support undergraduate retention and persistence.

In partnership with the Vice President, Enrollment Management, the manager leads hiring, training, supervision, and performance evaluation; coordinates caseload assignments with Institutional Research; and collaborates with campus partners to address

Responsibilities

• Managers the unit’s cas e queue and weekly outreach lists; coordinates with Institutional Research; supervises Student Success Navigators; maintains and improves service standards.

Job description

Lindenwood University in the United States seeks a Manager, Student Success Navigator to lead the Student Success Navigator team and oversee outreach, caseload management, and service standards to support undergraduate retention and persistence.

In partnership with the Vice President, Enrollment Management, the manager leads hiring, training, supervision, and performance evaluation; coordinates caseload assignments with Institutional Research; and collaborates with campus partners to address