Student Success Navigator

Web Intégral Marketing Algérie; Hartsville (SC); On-site; USD 36,000 - 44,000; Full time

Job summary

Coker University, located in Hartsville, SC, seeks a Student Success Coach to guide students from enrollment through graduation and to provide coaching and intervention for an assigned caseload. The role emphasizes helping students access programs and services, removing enrollment barriers, and supporting students in achieving educational goals.

The position involves coordinating campus-wide programs, supporting orientation events, tracking student progress, and collaborating with academic

Qualifications

• Counsels, advises, and supports assigned students from enrollment through graduation
• Monitors progress with check-ins, scheduled meetings, and proactive outreach and communication
• Responds to students' questions, concerns, and needs
• Builds meaningful, supportive relationships with students to foster connection and help them pursue academic, personal, and career goals
• Conducts academic coaching through individual or group sessions that help students assess their own performance and develop academic success plans
• Assists students with processes related to registration, financial aid, student accounts, and other related topics, as needed
• Tracks assigned students' progress to ensure academic progression
• Maintains accurate notes and records of student interactions in student success platforms and tracking systems
• Plans and conducts programming for students related to student success
• Assists with the planning and implementation of summer orientation and new student welcome week activities
• Collaborates with other departments and services to understand processes, systems, and services and to resolve student issues
• Monitors early-warning systems to maximize proactive detection and interception of potential student withdrawal
• Ensures effective outreach to students in a timely manner for important information
• Identifies at-risk students and connects them to campus resources
• Works closely with other offices to promote engagement and retention of students at risk
• Assists with weekend and evening events such as orientation and welcome week
• Provides transportation for students to university events using University-owned vehicles

Responsibilities

• Counsels, advises, and supports assigned students from enrollment through graduation
• Monitors progress of students in caseload with check-ins, scheduled meetings, and proactive outreach and communication
• Responds to students' questions, concerns, and needs
• Builds meaningful, supportive relationships with students to foster a sense of connection and help them pursue their academic, personal, and career goals
• Conducts academic coaching through individual or group sessions that help students assess their own performance and develop academic success plans
• Serves as the primary academic advisor for new students
• Assists students with processes related to registration, financial aid, student accounts, and other related topics, as needed
• Tracks assigned students' progress to ensure academic progression
• Maintains accurate notes and records of student interactions in student success platforms and tracking systems
• Plans and conducts programming for students related to student success
• Assists with the planning and implementation of summer orientation and new student welcome week activities
• Collaborates with other departments and services to understand processes, systems, and services and to resolve student issues
• Monitors early-warning systems to maximize proactive detection and interception of potential student withdrawal
• Ensures effective outreach to students in a timely manner for important information
• Identifies at-risk students and connects them to campus resources
• Works closely with other offices to promote engagement and retention of students identified as at-risk
• Assists with weekend and evening events such as orientation, welcome week, move-in, etc.

Job description

Coker University, located in Hartsville, SC, seeks a Student Success Coach to guide students from enrollment through graduation and to provide coaching and intervention for an assigned caseload. The role emphasizes helping students access programs and services, removing enrollment barriers, and supporting students in achieving educational goals.

The position involves coordinating campus-wide programs, supporting orientation events, tracking student progress, and collaborating with academic