Student Success Coach: Tutoring & Mentoring

Elizabeth City State University; Elizabeth City (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

Elizabeth City State University seeks an Academic Success Coach for the TRIO Student Support Services Program to provide individualized and group academic support that promotes student persistence, good academic standing, and timely graduation.

Through tutoring, mentoring, academic skills workshops, and collaboration with program staff, the coach fosters engagement, strengthens mastery, and enhances self‑regulated learning.

Qualifications

• Tutoring and learning-support strategies for college coursework.
• Understanding of student development, motivation, and retention principles, especially for first-generation and low-income students.
• Plan and facilitate academic-skills workshops that promote independent learning and time management.
• Skill in monitoring academic progress, identifying challenges, and developing appropriate interventions.
• Strong interpersonal and communication skills for establishing rapport with diverse student populations.
• Ability to work collaboratively with program staff, faculty, and campus partners.
• Proficiency in maintaining accurate records and utilizing data systems (e.g., Blumen) for documentation and evaluation.
• Commitment to the mission and goals of federal TRIO programs and student success initiatives.
• Associate’s or Bachelor’s degree in Education, Counseling, Psychology, or a related field from an accredited institution.

Responsibilities

• Deliver intensive academic assistance to students through one‑on‑one and small‑group tutoring in key content areas such as reading, writing, mathematics, and science.
• Support participants, particularly freshmen and sophomores, in mastering course concepts, improving study habits, and building confidence in their academic abilities.
• Facilitate skill‑development workshops focused on study strategies, time management, test preparation, and goal setting to enhance self‑regulated learning and academic persistence.
• Monitor student progress, track GPA trends, and identify early indicators of academic risk.
• Collaborate with Program Coordinator/Counselor and Director to develop academic intervention plans and ensure alignment of services with each student’s Individual Educational Success Plan (IESP).
• Assist participants in preparing for standardized exams such as the GRE, MAT, Praxis, and TOEFL.
• Document all tutoring sessions, workshops, and interventions in the Blumen data system for reporting and compliance.
• Serve as a mentor to new participants, assisting with academic adjustment and campus engagement, and contribute to program recruitment, evaluation, and retention initiatives.

Skills

Tutoring

Student engagement

Communication

Mentoring

Collaboration

Data documentation

Education

Education degree

Tools

Blumen data system

Job description

Elizabeth City State University seeks an Academic Success Coach for the TRIO Student Support Services Program to provide individualized and group academic support that promotes student persistence, good academic standing, and timely graduation.

Through tutoring, mentoring, academic skills workshops, and collaboration with program staff, the coach fosters engagement, strengthens mastery, and enhances self‑regulated learning.