TRIO Student Support Services Program-Academic Success Coach

The Chronicle Of Higher Education, Inc.; Elizabeth City (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

Elizabeth City State University seeks an Academic Success Coach to provide both individualized and group academic support to enhance student persistence and achievement. Responsibilities include tutoring in reading, writing, math, and science, facilitating workshops, monitoring student progress, and mentoring students, particularly freshmen and sophomores. Candidates should have a degree in Education or a related field and experience in academic support. This position promotes a collaborative educational atmosphere for success in college-level coursework.

Qualifications

• Experience providing academic support, tutoring, or coaching to college or pre-college students.
• Demonstrated ability to work effectively with diverse populations.

Responsibilities

• Deliver one-on-one and small-group tutoring in various subjects.
• Support students' understanding of course concepts.
• Facilitate academic skills workshops.
• Monitor student progress and intervene when necessary.
• Collaborate on academic intervention plans.
• Assist with standardized exam preparation.
• Document tutoring sessions and progress.
• Mentor new participants and contribute to program initiatives.

Skills

Effective tutoring strategies

Interpersonal skills

Communication skills

Collaboration

Education

Associate’s or Bachelor’s degree in Education, Counseling, Psychology, or related field

Tools

Blumen data system

Job description

Position Overview

The Academic Success Coach provides individualized and group academic support designed to promote student persistence, good academic standing, and timely graduation. Through tutoring, mentoring, academic skills workshops, and collaboration with program staff, the coach fosters engagement, strengthens students' mastery of core subjects, and enhances self‑regulated learning.

Responsibilities

• Deliver intensive academic assistance through one‑on‑one and small‑group tutoring in reading, writing, math, and science.
• Support participants—particularly freshmen and sophomores—by helping them master course concepts, improve study habits, and build confidence in their academic abilities.
• Facilitate skill‑development workshops focused on study strategies, time management, test preparation, and goal setting.
• Monitor student progress, track GPA trends, and identify early indicators of academic risk.
• Collaborate with Program Coordinator/Counselor and Director to contribute to academic intervention plans and align services with each student’s Individual Educational Success Plan (IESP).
• Assist participants in preparing for standardized exams such as the GRE, MAT, Praxis, and TOEFL.
• Document all tutoring sessions, workshops, and interventions in the Blumen data system for reporting and compliance.
• Serve as a mentor to new participants, assisting with academic adjustment and campus engagement, and contribute to program recruitment, evaluation, and retention initiatives.

Competencies, Knowledge, Skills, and Abilities

• Knowledge of effective tutoring and learning support strategies for college‑level coursework in reading, writing, math, and science.
• Understanding of student development, motivation, and retention principles for first‑generation and low‑income students.
• Ability to plan and facilitate academic skills workshops that promote independent learning and time management.
• Skill in monitoring academic progress, identifying challenges, and developing appropriate interventions.
• Strong interpersonal and communication skills for establishing rapport with diverse student populations.
• Ability to work collaboratively with program staff, faculty, and campus partners.
• Proficiency in maintaining accurate records and utilizing data systems such as Blumen for documentation and evaluation.
• Commitment to the mission and goals of federal TRIO programs and student success initiatives.

Licenses, Certifications, and Experience

An Associate’s or Bachelor’s degree from an accredited institution in Education, Counseling, Psychology, or a related field.

Experience providing academic support, tutoring, or coaching to college or pre‑college students.

Demonstrated ability to work effectively with diverse populations, including first‑generation, low‑income, and under‑represented students.

Working Conditions

Work hours: 10:00 a.m. – 4:00 p.m. Monday‑Friday (tentatively).

Equal Opportunity/AA/EEO Statement

Elizabeth City State University is an affirmatively action/equal opportunity employer. The university does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Background Check Statement

Any offer of employment to a successful candidate will be conditioned upon the university’s receipt of a satisfactory criminal background report.