TRIO Student Support Services Program--Academic Success Coach

Elizabeth City State University; Elizabeth City (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

Elizabeth City State University seeks an Academic Success Coach for the TRIO Student Support Services Program to provide individualized and group academic support that promotes student persistence, good academic standing, and timely graduation.

Through tutoring, mentoring, academic skills workshops, and collaboration with program staff, the coach fosters engagement, strengthens mastery, and enhances self‑regulated learning.

Qualifications

• Tutoring and learning-support strategies for college coursework.
• Understanding of student development, motivation, and retention principles, especially for first-generation and low-income students.
• Plan and facilitate academic-skills workshops that promote independent learning and time management.
• Skill in monitoring academic progress, identifying challenges, and developing appropriate interventions.
• Strong interpersonal and communication skills for establishing rapport with diverse student populations.
• Ability to work collaboratively with program staff, faculty, and campus partners.
• Proficiency in maintaining accurate records and utilizing data systems (e.g., Blumen) for documentation and evaluation.
• Commitment to the mission and goals of federal TRIO programs and student success initiatives.
• Associate’s or Bachelor’s degree in Education, Counseling, Psychology, or a related field from an accredited institution.

Responsibilities

• Deliver intensive academic assistance to students through one‑on‑one and small‑group tutoring in key content areas such as reading, writing, mathematics, and science.
• Support participants, particularly freshmen and sophomores, in mastering course concepts, improving study habits, and building confidence in their academic abilities.
• Facilitate skill‑development workshops focused on study strategies, time management, test preparation, and goal setting to enhance self‑regulated learning and academic persistence.
• Monitor student progress, track GPA trends, and identify early indicators of academic risk.
• Collaborate with Program Coordinator/Counselor and Director to develop academic intervention plans and ensure alignment of services with each student’s Individual Educational Success Plan (IESP).
• Assist participants in preparing for standardized exams such as the GRE, MAT, Praxis, and TOEFL.
• Document all tutoring sessions, workshops, and interventions in the Blumen data system for reporting and compliance.
• Serve as a mentor to new participants, assisting with academic adjustment and campus engagement, and contribute to program recruitment, evaluation, and retention initiatives.

Skills

Tutoring

Student engagement

Communication

Mentoring

Collaboration

Data documentation

Education

Education degree

Tools

Blumen data system

Job description

TRIO Student Support Services Program–Academic Success Coach

The Academic Success Coach provides individualized and group academic support designed to promote student persistence, good academic standing, and timely graduation. Through tutoring, mentoring, academic skills workshops, and collaboration with program staff, the coach fosters engagement, strengthens students’ mastery of core subjects, and enhances self‑regulated learning.

Responsibilities

• Deliver intensive academic assistance to students through one‑on‑one and small‑group tutoring in key content areas such as reading, writing, mathematics, and science.
• Support participants, particularly freshmen and sophomores, in mastering course concepts, improving study habits, and building confidence in their academic abilities.
• Facilitate skill‑development workshops focused on study strategies, time management, test preparation, and goal setting to enhance self‑regulated learning and academic persistence.
• Monitor student progress, track GPA trends, and identify early indicators of academic risk.
• Collaborate with Program Coordinator/Counselor and Director to develop academic intervention plans and ensure alignment of services with each student’s Individual Educational Success Plan (IESP).
• Assist participants in preparing for standardized exams such as the GRE, MAT, Praxis, and TOEFL.
• Document all tutoring sessions, workshops, and interventions in the Blumen data system for reporting and compliance.
• Serve as a mentor to new participants, assisting with academic adjustment and campus engagement, and contribute to program recruitment, evaluation, and retention initiatives.

Qualifications

• Knowledge of effective tutoring and learning‑support strategies for college‑level coursework in reading, writing, math, and science.
• Understanding of student development, motivation, and retention principles, especially for first‑generation and low‑income students.
• Ability to plan and facilitate academic‑skills workshops that promote independent learning and time management.
• Skill in monitoring academic progress, identifying challenges, and developing appropriate interventions.
• Strong interpersonal and communication skills for establishing rapport with diverse student populations.
• Ability to work collaboratively with program staff, faculty, and campus partners.
• Proficiency in maintaining accurate records and utilizing data systems (e.g., Blumen) for documentation and evaluation.
• Commitment to the mission and goals of federal TRIO programs and student success initiatives.
• Associate’s or Bachelor’s degree in Education, Counseling, Psychology, or a related field from an accredited institution.

AA/EEO Statement

Elizabeth City State University is an affirmative action/equal opportunity employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information, or sexual orientation.

Any offer of employment to a successful candidate will be conditioned upon the University’s receipt of a satisfactory criminal background report.