Student Success Coach — Retention & Resources

Northland Community and Technical College; East Grand Forks (MN); Hybrid; USD 30,000 - 44,000; Full time

Job summary

Northland Community and Technical College seeks a Student Success Coach to support East Grand Forks campus students by guiding onboarding, registration, and holistic services in person and online. You will help students navigate college systems, connect with resources, and address barriers to persistence and success.

You will deliver engaging workshops, provide individualized coaching, and collaborate with academic advising, counseling, and tutoring to promote retention and completion for a

Qualifications

• Two years of related work experience in Education, Social Work, Public Administration, Human Resources or related field.
• Proficiency with word processing, database and web-based applications sufficient to accurately collect data and create reports.
• Ability to work with minimal supervision and ability to make decisions independently regarding workload, problems or situations.
• Excellent organizational, planning, and management skills.
• Demonstrated knowledge and understanding of student development.
• Strong interpersonal communication skills (written and oral) to communicate effectively with students and staff.
• Willing to work as part of a team.

Responsibilities

• Provide onboarding and registration assistance to students.
• Deliver workshops and facilitate student success programming.
• Offer individualized coaching to help students overcome barriers.
• Coordinate with multiple college offices to support student retention and completion.
• Promote equitable access and refer to campus resources.

Skills

Interpersonal communication

Teamwork

Organizational skills

Decision making

Data reporting

Education

Associate degree or higher in related field

Job description

Northland Community and Technical College seeks a Student Success Coach to support East Grand Forks campus students by guiding onboarding, registration, and holistic services in person and online. You will help students navigate college systems, connect with resources, and address barriers to persistence and success.

You will deliver engaging workshops, provide individualized coaching, and collaborate with academic advising, counseling, and tutoring to promote retention and completion for a