Student Success Coach & Academic Advisor

Tennessee Board of Regents; Lewisburg (TN); On-site; USD 39,000 - 47,000; Full time

Job summary

Columbia State Community College seeks a College Success Advisor to provide holistic student support, intrusive academic advising, and guidance through onboarding, enrollment, and advisement processes across the Williamson County, Lewisburg, and Columbia campuses.

The role requires a bachelor’s degree (master’s preferred) and experience in student services or academic advising. The team collaborates with counseling, disability services, and testing to help students achieve timely graduation.

Qualifications

• Bachelor’s degree required; Master’s preferred.
• Experience in academic advising or student services preferred.
• Post-secondary setting experience preferred.

Responsibilities

• Assist students with onboarding, admissions, and enrollment.
• Serve as primary advisor, coach, and mentor for a caseload.
• Assist with career exploration and major selection.
• Develop academic plans for timely completion and interventions.
• Coordinate resources for financial and personal support.
• Maintain detailed records of student interactions and outcomes.
• Flexible scheduling for in-person or virtual appointments.
• Collaborate with faculty and staff in delivering support components.
• Assist with Admissions, Financial Aid, and SAP Appeals.
• Promote visibility of the Student Success Coach.

Skills

Problem solving

Microsoft Office

Communication skills

Teamwork

Flexibility

Multitasking

Education

Bachelor’s degree

Master’s degree

Tools

Banner Software

Job description

Columbia State Community College seeks a College Success Advisor to provide holistic student support, intrusive academic advising, and guidance through onboarding, enrollment, and advisement processes across the Williamson County, Lewisburg, and Columbia campuses.

The role requires a bachelor’s degree (master’s preferred) and experience in student services or academic advising. The team collaborates with counseling, disability services, and testing to help students achieve timely graduation.