Student Success Coach & Engagement Coordinator

Southern Illinois University at Carbondale; Carbondale (IL); On-site; USD 42,000 - 66,000; Full time

Job summary

Southern Illinois University at Carbondale is seeking a Success and Engagement Coordinator to provide proactive, holistic support to students through individualized success planning, coaching, and case management. The role monitors progress, coordinates campus resources, and develops programming to promote retention and degree completion.

The position emphasizes collaboration with academic advisors, faculty, financial aid, and student support units to create wraparound plans tailored to each

Qualifications

• Bachelor's Degree required.
• 1 year of student success experience in a college or university setting.
• Exceptional organizational and case management skills with attention to detail.

Responsibilities

• Provide proactive, holistic support to students through success planning and coaching.
• Monitor student progress and coordinate campus resources and interventions.
• Develop and facilitate student-success programming and wraparound support plans.
• Collaborate with academic advisors, faculty, and support services to promote retention and degree completion.
• Prepare and analyze reports on caseload trends and outcomes to drive continuous improvement.

Skills

Organizational skills

Case management

Interpersonal communication

Coaching and mentoring

Independent work

Evenings/weekends travel

Education

Bachelor's Degree

Job description

Southern Illinois University at Carbondale is seeking a Success and Engagement Coordinator to provide proactive, holistic support to students through individualized success planning, coaching, and case management. The role monitors progress, coordinates campus resources, and develops programming to promote retention and degree completion.

The position emphasizes collaboration with academic advisors, faculty, financial aid, and student support units to create wraparound plans tailored to each