Student Success Coach & Programs Lead

Clay Today; City of Binghamton (NY); Hybrid; USD 60,000 - 65,000; Full time

Job summary

Binghamton University is seeking a Coordinator for Student Success Coaching in the Department for Student Transition and Success. The role focuses on academic coaching, life coaching, and programming to improve undergraduate student engagement and retention, inside and outside the classroom.

The position involves planning interactive programs, data-based evaluation, and collaboration with campus partners to support at-risk students and improve graduation rates.

Qualifications

• Bachelor's degree (or higher).
• Minimum of one year of professional experience in coaching, advising or adjacent roles in higher education.
• Documented experience in programming, presenting, providing workshops and/or teaching experience.
• Demonstrated ability to build and maintain collaborative relationships with a variety of campus partners and departments.

Responsibilities

• Serves as a point of contact and provide success coaching on a walk-in or appointment basis and make referrals to appropriate school advising offices, academic departments, and other campus resources as necessary
• Lead and assist in planning, promoting and coordinating interactive and dynamic support programs for designated student cohorts using a data-based approach
• Work collaboratively with the department of Student Transition and Success team to support student success programming
• Assist with the coordination and facilitation of student staff training
• Aid the recruitment process for graduate and undergraduate staff who specialize in peer success coaching
• Supervise the Graduate Assistant for Success Coaching & Marketing
• Coordinate GA projects throughout the semester and academic year including their marketing work
• Serve as primary contact for developing and maintaining cross campus partnerships
• Manage program requests and lead the development/facilitation of specific academic success workshops for faculty and staff as needed
• Serve on other university and external committees that promote and enhance effectiveness and visibility on campus
• Represent Binghamton University, the Division of Student Affairs and all functional areas at various on campus, local, regional, state and national events
• Engage in professional development activities which may include travel
• Occasional evening, night, or weekend work may be required if a situation warrants this need
• Organize and coordinate staff bonding events for the student staff
• Maintain the Success Coaching referral form and send outreach to those students
• Lead office marketing efforts through relationship building across campus and some graphic design projects

Skills

Coaching

Advising

Workshop facilitation

Collaboration

Education

Bachelor's degree or higher

Master's degree (Preferred)

Job description

Binghamton University is seeking a Coordinator for Student Success Coaching in the Department for Student Transition and Success. The role focuses on academic coaching, life coaching, and programming to improve undergraduate student engagement and retention, inside and outside the classroom.

The position involves planning interactive programs, data-based evaluation, and collaboration with campus partners to support at-risk students and improve graduation rates.