Student Success Center Front Desk Specialist

Northwest Florida State College; Florida; On-site; USD 17,000 - 24,000; Part time

Job summary

Northwest Florida State College in Florida is seeking a Raider Central Support Specialist to greet visitors and handle inquiries at the Student Success Center. The role emphasizes professional customer service and front desk operations within a busy college environment.

The position is part-time, requires a high school diploma, and demands proficiency with Microsoft Office. Applicants may be asked to work occasional evenings and weekends to support campus activities.

Qualifications

• High School diploma or equivalent required.
• Experience in reception and/or customer service preferred.
• Proficiency in Microsoft Suite (Word, Excel, PowerPoint, and Outlook) required.
• Excellent written and oral communication skills
• Demonstrated ability to multitask and effectively prioritize responsibilities in a fast-paced environment
• Ability to work occasional evenings and weekends

Responsibilities

• Act as greeter and front desk customer service professional for the Student Success Center
• Respond to phone calls, emails, in-person and web inquiries in a professional, customer service-oriented manner
• Maintain the appearance of the main lobby and ensure visitors needs are being met in a timely, professional manner
• Provide general administrative support for the department as needed
• As a part of the college's risk management tool annual mandatory compliance training is required
• Other duties as assigned

Skills

Customer service

Communication

Multitasking

Education

High School diploma

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Northwest Florida State College in Florida is seeking a Raider Central Support Specialist to greet visitors and handle inquiries at the Student Success Center. The role emphasizes professional customer service and front desk operations within a busy college environment.

The position is part-time, requires a high school diploma, and demands proficiency with Microsoft Office. Applicants may be asked to work occasional evenings and weekends to support campus activities.