Campus Front Desk & Visitor Services Specialist

Southeastern College; Boynton Beach (FL); On-site; USD 21,000 - 26,000; Full time

Job summary

Southwestern College is seeking a full-time receptionist to operate a multi-line telephone console, greet the public, and perform clerical duties on-site in Florida.

Responsibilities include routing calls, taking messages, managing mail and supplies, welcoming visitors, updating calendars, and providing accurate information about the campus. A high school diploma or equivalent is required, with 2+ years of related experience preferred.

Qualifications

• Education, Experience, and Training: High School Diploma or equivalent; or more than two years related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Receives calls and gives information to callers, screen and routes calls to appropriate destination.
• Retrieves messages from voice mail and forwards to appropriate personnel.
• Obtains and records caller's name, time of call, nature of business and person called upon and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Answer questions about Southwestern College and provides callers with address, directions, and other information.
• Monitor visitor access and issues passes when required.
• Update appointment calendars.
• Receives, sorts, and routes mail, and maintain and routes publications.
• Maintain fax machines, assists users, send faxes, and retrieves and routes incoming faxes.
• Takes payment for services and products.
• Creates and prints faxes.
• Greets visitors, staff and others in a professional courteous manner. Ascertains nature of business and directs visitors or callers to appropriate department or person.
• Orders, receives, and maintains office supplies.
• Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
• Performs other clerical duties as needed, such as filing, photocopying, and collating.

Education

High School Diploma or equivalent

Job description

Southwestern College is seeking a full-time receptionist to operate a multi-line telephone console, greet the public, and perform clerical duties on-site in Florida.

Responsibilities include routing calls, taking messages, managing mail and supplies, welcoming visitors, updating calendars, and providing accurate information about the campus. A high school diploma or equivalent is required, with 2+ years of related experience preferred.