Student Success Case Manager, CARE Team

Texas State Technical College; Harlingen, Northern (TX, KY); Hybrid; USD 58,000 - 62,000; Full time

Job summary

Texas State Technical College is seeking a Case Manager for the CARE Team at the Harlingen campus. The role assesses student needs, triages complex situations, and coordinates referrals to campus and community resources to promote wellbeing, safety, and persistence.

This full‑time position requires a Bachelor’s degree and 2+ years in student services or related fields. Strong communication, collaboration, and documentation skills are essential for success.

Qualifications

• Bachelor’s degree required.
• Two years of experience in student services or related field.
• Experience coordinating referrals and maintaining case records.

Responsibilities

• Performs intake and needs assessments for students.
• Coordinates referrals to campus and community resources.
• Maintains accurate case records and conducts risk assessments.
• Collaborates with campus partners to support student wellbeing and retention.

Skills

Case management

Communication

Documentation

Risk assessment

Collaboration

Problem solving

Time management

Confidentiality

Education

Bachelor’s degree

Master’s degree preferred

Job description

Texas State Technical College is seeking a Case Manager for the CARE Team at the Harlingen campus. The role assesses student needs, triages complex situations, and coordinates referrals to campus and community resources to promote wellbeing, safety, and persistence.

This full‑time position requires a Bachelor’s degree and 2+ years in student services or related fields. Strong communication, collaboration, and documentation skills are essential for success.