Student Success Analyst I/II (On-Site) - (496226 )

The Chronicle Of Higher Education, Inc.; Houston (TX); On-site; USD 49,400 - 64,600; Full time

Job summary

The Chronicle Of Higher Education, Inc. is seeking a Student Success Analyst to conduct institutional research and support the strategic decision-making of senior administration at the University of Houston. This full-time on-site position requires a Bachelor’s degree and relevant experience in higher education.

The analyst will compile and analyze data, design dashboards, and contribute to data-driven decision-making regarding student success and enrollment services. The ideal candidate should have strong analytical skills and the ability to manage complex data analysis projects.

Qualifications

• 3 years of experience in a job-related field required.
• Experience in higher education is preferred.
• Ability to engage effectively with stakeholders.

Responsibilities

• Analyze data for strategic planning and program development.
• Design and conduct complex research studies.
• Provide guidance on research design and data analysis.

Skills

Service leadership skills

Organizational skills

Interpersonal abilities

Problem-solving abilities

Proficiency in Microsoft Office Suite

Education

Bachelor's Degree or equivalent

Tools

Tableau

Power BI

PeopleSoft

Job description

Department: Undergraduate Student Success

Salary: Commensurate with Experience

This position is 100% on-site at the University of Houston – Main Campus.

This is a broadband position meaning the department will hire for a Student Success Analyst I or II depending on the candidate's education and experience.

Designs, plans, and conducts institutional research to support the strategic decision making of senior administration and helps advance university goals through careful design and implementation of studies to answer empirical policy and planning questions. Applies advanced knowledge of design in conducting complex institutional research studies in the department of Institutional Research. Uses research methodology and analysis, including problem definition, study design, data collection, and analysis.

Responsibilities

1. Compile and analyze data for strategic planning and program development.
2. Assemble data sets from multiple institutional sources.
3. Design models and conduct statistical and other quantitative data analysis.
4. Prepare descriptive and inferential statistics and analyses.
5. Consult and provide guidance on design, data collection, analyzing and reporting research studies.
6. Design, develop and implement new survey research.
7. Coordinate with faculty and researchers on special reports, projects and analyses as requested.
8. Participate in focus groups and team projects.
9. Perform other job-related duties as assigned.

Additional Responsibilities

This position serves on the Student Success Research and Analysis team, which supports data-driven decision making in the areas of Undergraduate Student Success and Enrollment Services. The ideal candidate will have experience in social science research and the skills to create sophisticated dashboards.

The position will focus on the following competencies:

• Querying data from institutional databases and merging large datasets.
• Managing data in Excel or another data management software.
• Generating descriptive and inferential statistical analyses and creating summary reports.
• Visualizing data in reports and interactive dashboards.

Qualifications

• Experience in higher education.
• Strong service leadership skills, including mutual respect, active listening, and responsiveness.
• Excellent organizational skills with the ability to multitask and work effectively in a fast-paced environment.
• Strong interpersonal and problem-solving abilities.
• Ability to engage effectively with internal and external stakeholders at all levels.
• Proficiency in Microsoft Office Suite.

Preferred Qualifications

• Experience in higher education student success and/or strategic enrollment management.
• Experience creating and maintaining dashboards in Tableau or Power BI.
• Experience writing queries in PeopleSoft (an Oracle database) or similar database.
• Experience in predictive analytics modeling.
• Experience in forecasting (e.g., enrollment, retention, graduation).
• Experience with statistical analysis software and/or data visualization software.

MQ: Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4-year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Requires a minimum of three (3) years of directly job-related experience.

Required Documents

• Cover letter delineating the manner in which your work experience applies to the posting.
• Resume.
• Salary History.
• Transcript.
• Three work references (the hiring department expects you to name current or past supervisors).

Note: We will maintain your confidentiality and notify you before contacting any of your references. References will be contacted only after the interviewing process has been completed. Incomplete applications will not be reviewed.

Salary Range by Level

Student Success Analyst I

Bachelor’s Degree & 3 years of experience.

Min. $49,400 - $56,200

Student Success Analyst II

Bachelor’s Degree & 5 years of experience.

Min. $56,800 - $64,600

Department is willing to accept education in lieu of experience.

All positions at the University of Houston System are security-sensitive and will require a criminal history check.

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.