Student Success Advisor — Academic Planning & Guidance

Kentucky Community and Technical College System; Florence (KY); Hybrid; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health care

Vision & dental coverage

Tuition reimbursement/waiver

403(b) retirement plan with employer 5

Vacation/Sick Time

Work-Life Balance

Paid Holidays

Closing pay (Dec)

Employee Assistance Program

Job summary

Gateway Community &Technical College seeks an Academic Advisor II to independently manage a student caseload, develop personalized success plans, and provide proactive outreach. This role collaborates with campus partners to support persistence and completion, serving as a key resource for navigating academic, personal, and institutional barriers.

The position focuses on advising across educational planning, course selection, transfers, and career exploration, with an emphasis on timely

Qualifications

• Bachelors degree or equivalent and 2-4 years of relevant experience.
• Ability to guide students through academic planning and institutional processes.
• Excellent interpersonal and communication skills with students, faculty, staff, and external partners.
• Commitment to proactive guidance and timely follow-up.
• Experience supporting student progression via multiple advising formats.
• Maintaining accurate advising notes in institutional systems.

Responsibilities

• Manage an assigned caseload of students and provide individualized advising.
• Assist students with educational planning, course selection, transfers, and career exploration.
• Develop student success plans to support persistence and completion.
• Monitor progress and identify barriers to success.
• Maintain confidential student records and accurate notes.
• Collaborate with campus partners on enrollment, retention, and success initiatives.
• Participate in professional development and special projects.

Skills

Interpersonal skills

Communication

Time management

Problem solving

Team collaboration

Education

Bachelor's degree or equivalent

Tools

PeopleSoft

CRM systems

Appointment scheduling platforms

Microsoft Office

Job description

Gateway Community &Technical College seeks an Academic Advisor II to independently manage a student caseload, develop personalized success plans, and provide proactive outreach. This role collaborates with campus partners to support persistence and completion, serving as a key resource for navigating academic, personal, and institutional barriers.

The position focuses on advising across educational planning, course selection, transfers, and career exploration, with an emphasis on timely