Academic Advisor

Central Texas College; Killeen (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Central Texas College provides comprehensive academic advising and student support services to promote informed decision-making and timely graduation. You will support students through a career pathway and case management approach, building relationships and guiding them to campus resources for success.

We seek candidates with a bachelor’s degree and at least one year of experience with college students; a master's degree is preferred.

Qualifications

• Bachelor’s degree and one year of experience with college students; masters preferred.
• Commitment to exceptional, student-centered service and belonging.
• Knowledge of holistic advising, case management, and problem solving.

Responsibilities

• Provide individual and group academic advising using a holistic, student-centered approach.
• Help students develop academic and career goals and create educational plans.
• Foster belonging and connection by guiding students to campus resources.
• Utilize a case management approach to identify needs and coordinate resources.
• Collaborate with Career and Transfer Center to connect students with opportunities.
• Develop relationships with faculty and staff to support student success.
• Create and deliver presentations, workshops, and student engagement activities.

Skills

Holistic advising

Relationship building

Communication skills

Data reporting

Collaboration

Case management

Student engagement

Education

Bachelor's degree

Master's degree preferred

Tools

CRM platforms

Student Information Systems

Data reporting tools

Job description

Provides comprehensive academic advising and student support services using a career pathway and case management approach to promote informed decision-making, accurate program placement, academic success, retention, and timely graduation. Evaluates degree progress, determines TSI status, reviews academic standing, and recommends course selections aligned with program requirements. Builds meaningful relationships with students and fosters a caring, connected campus experience by helping students navigate college resources, overcome barriers, and develop a strong sense of belonging and connection to the institution. Delivers exceptional customer service while resolving student issues, maintaining confidentiality, and ensuring compliance with applicable policies and regulations. Utilizes CRM systems, student information systems, and data tools to monitor and support student engagement, persistence, retention, and success. Works collaboratively within the Student Success and Persistence Department to provide coordinated, student-centered support and strengthen connections between advising, coaching, and other student success services. Collaborates effectively with faculty, staff, and community partners, participates in college and outreach events, and supports a diverse student population while contributing to a relationship-focused, team-based advising model.

Bachelor’s degree and one (1) year of experience working with college students or a similar cohort (student services related programs such as admissions, registration, academic advising, financial aid/VA educational benefits,or student success related area.) Masters preferred

• Commitment to provide exceptional, student-centered service through a caring, relationship-based approach that promotes student success, belonging, and persistence.
• Knowledge of holistic advising, case management, and problem-solving practices to identify student needs, coordinate resources, and support successful outcomes.
• Ability to communicate effectively and build collaborative relationships with diverse students, colleagues, and campus partners while demonstrating cultural responsiveness and respect.
• Knowledge of Student Success and Persistence (SSP) principles and the ability to contribute to coordinated, cross-functional efforts that strengthen student engagement, retention, persistence, and completion.
• Proficiency in CRM platforms, student information systems, and data reporting tools to document student interactions, support case management, and inform student success strategies.
• Ability to work collaboratively, exercise sound judgment, and manage multiple priorities in a dynamic, student-focused environment.

• Provide individual and group academic advising using a holistic, student-centered, and relationship-based approach that supports student success, persistence, retention, and timely completion.
• Help students develop academic and career goals, understand program requirements, select appropriate courses, and create educational plans aligned with their goals.
• Foster a caring campus experience by building meaningful relationships with students, promoting belonging and connection, and helping students navigate college resources and services.
• Utilize a case management approach to identify student needs, address barriers, provide proactive outreach, and connect students with appropriate campus and community resources.
• Collaborate closely with the Career and Transfer Center to connect students with career exploration, workforce, transfer, and educational pathway resources and opportunities.
• Develop and maintain collaborative relationships with faculty, staff, campus departments, community organizations, and external partners to strengthen coordinated student support and success efforts.
• Create and deliver presentations, workshops, outreach activities, and student engagement initiatives that promote academic success, persistence, career and transfer planning, and connection to the college.
• Utilize CRM systems, student information systems, and other technology to document student interactions, manage cases, conduct proactive outreach, monitor student progress, and support data-informed student success strategies.
• Track, analyze, and maintain advising and student success data; prepare reports and recommendations as requested to support departmental and institutional retention, persistence, and completion goals.
• Contribute to the goals and initiatives of the Student Success and Persistence Department by participating in committees, special projects, professional development, campus events, and collaborative efforts that promote a caring, connected, and student-centered campus culture.