Student Store Supervisor & Customer Experience Lead

Navy Exchange Service Command; Goose Creek (SC); On-site; USD 25,000 - 37,000; Full time

Job summary

Navy Exchange Service Command is seeking a Supervisory Sales Associate for the Student Store in Goose Creek, SC. The role focuses on leading a team, delivering exceptional customer service, and driving store performance, promotions, and inventory accuracy.

Ideal candidates bring 1 year of retail experience and strong communication. The position is full-time with a flexible schedule, including weekends and holidays, and emphasizes customer-centric store leadership.

Qualifications

• 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled.
• 1 year progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled.
• Substitution of education for experience is allowed with higher education or equivalent training.

Responsibilities

• Provide outstanding customer service and engage customers proactively.
• Maintain store appearance and organize merchandise strategically.
• Lead and train sales associates, assign tasks, and monitor performance.
• Handle POS transactions, cash handling, discounts, and receipts accurately.

Skills

Customer Service

Communication

Supervisory experience

Retail sales

Team leadership

Tools

Point-of-Sale system

Cash handling

Inventory

Job description

Navy Exchange Service Command is seeking a Supervisory Sales Associate for the Student Store in Goose Creek, SC. The role focuses on leading a team, delivering exceptional customer service, and driving store performance, promotions, and inventory accuracy.

Ideal candidates bring 1 year of retail experience and strong communication. The position is full-time with a flexible schedule, including weekends and holidays, and emphasizes customer-centric store leadership.