Front-End Supervisor: Cashier & Refunds

Navy Exchange Service Command; Goose Creek (SC); On-site; USD 19,000 - 27,000; Full time

Job summary

Navy Exchange Service Command is seeking a Supervisory Cashier Checker in Goose Creek, SC. The role oversees front-end registers, refunds, and staff scheduling, while ensuring adherence to store policies and customer satisfaction.

The position requires supervising staff, training, and cash-handling proficiency to maintain smooth checkout operations. Primary location is Goose Creek, with duties spanning cashiering, training, and policy implementation.

Qualifications

• 1 year responsible experience in clerical office or retail sales store work.
• Progressively responsible experience in retail sales duties is required (specialized experience).

Responsibilities

• Supervises front end register and refund desk functions including scheduling staffing training performance management etc.
• Ensures associates are aware of store promotions policies procedures and programs.
• Ensures all front-end equipment cash registers etc. are available and properly maintained.
• Schedules and or conducts training on store policies including Richter Merchandising System functions and operation cash handling and cash register operation merchandise returns price matching check cashing rain checks etc.
• Handles customer refunds returns and complaints tactfully and efficiently; applies store policies consistently to ensure customer satisfaction.
• Interacts with customers and coworkers in a friendly and professional manner; adheres to dress codes and assists sales team; performs Cashier Checker duties as needed.

Skills

Staff supervision

Cash handling

Customer service

Staff training

Job description

Navy Exchange Service Command is seeking a Supervisory Cashier Checker in Goose Creek, SC. The role oversees front-end registers, refunds, and staff scheduling, while ensuring adherence to store policies and customer satisfaction.

The position requires supervising staff, training, and cash-handling proficiency to maintain smooth checkout operations. Primary location is Goose Creek, with duties spanning cashiering, training, and policy implementation.