Enrollment Operations Lead — Flexible Hours & Processing

Montgomery County Community College; Center Square (PA); On-site; USD 60,000 - 75,000; Full time

Job summary

Montgomery County Community College is seeking a Coordinator of Enrollment Operations to oversee the Enrollment Services Processing Center and manage the Student Services Resource Center and Welcome Desk.

The role supports staff, ensures college standards, and covers administrative duties including peak times and occasional evenings. Interest in flexible work options and travel between campuses is noted.

Qualifications

• Bachelor's Degree required.
• Minimum of 2 years of higher education experience (community college experience preferred).
• Minimum of 3 years supervisory experience (preferred).
• Minimum of 2 years processing experience with system optimization work preferred.
• Minimum of 2 years call center experience (preferred).
• Understanding of community college philosophy, practice and population.
• Excellent written and oral communication skills; highly organized.
• Advanced skills in Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Familiarity with records/registration systems (Colleague preferred).
• Customer service experience.

Responsibilities

• Oversee processing handled by the Enrollment Services Processing Center and day‑to‑day management of the Student Services Resource Center, Welcome Desk, and Enrollment Services areas.
• Assist other Enrollment Services staff as needed to ensure college standards are satisfied, creating a work environment that strives for continuous improvement and staff involvement.
• Provide administrative coverage for the Enrollment Services area, including Saturdays and evenings as required, especially during peak registration times.
• Support flexible work options; the arrangement may be changed by the College or supervisors.
• Travel between campuses and off‑site locations as required; primary office location is the Pottstown campus.
• Obtain required fingerprint clearances (PA Child Abuse, PA State Police, FBI) before starting.

Skills

Communication

Organization skills

Customer service

MS Office

Registration systems

Education

Bachelor's Degree

Tools

Colleague SIS

Job description

Montgomery County Community College is seeking a Coordinator of Enrollment Operations to oversee the Enrollment Services Processing Center and manage the Student Services Resource Center and Welcome Desk.

The role supports staff, ensures college standards, and covers administrative duties including peak times and occasional evenings. Interest in flexible work options and travel between campuses is noted.