Student Services & Tech Support Associate

University of Texas; Utah; On-site; USD 17,000 - 24,000; Part time

Job summary

The University of Texas at Austin on the UT Main Campus seeks a Student Associate for the EdServices department to handle inquiries, provide technical support, and maintain departmental records. This is a part-time, non-exempt role with a flexible student schedule.

Ideal candidates communicate clearly, work well independently, and support daily operations with strong attention to detail and teamwork. Start immediately through Dec 31, 2026, with a 15‑hour weekly commitment.

Qualifications

• Clear and professional written and verbal communication.
• Intermediate skills with online software and spreadsheets for data organization.
• Independent work with high attention to detail and quick task learning.
• Strong interpersonal skills and ability to work in a team.

Responsibilities

• Manage high-volume inbound communications by phone, voicemail, and email.
• Provide frontline technical support including account access and password resets.
• Perform administrative tasks and maintain records using Outlook, Canvas, and Skyward.
• Collaborate with EdServices to support daily operations and goals.

Skills

Communication

Tech Proficiency

Professionalism

Collaboration

Tools

Microsoft Outlook

Canvas LMS

Skyward SIS

Job description

The University of Texas at Austin on the UT Main Campus seeks a Student Associate for the EdServices department to handle inquiries, provide technical support, and maintain departmental records. This is a part-time, non-exempt role with a flexible student schedule.

Ideal candidates communicate clearly, work well independently, and support daily operations with strong attention to detail and teamwork. Start immediately through Dec 31, 2026, with a 15‑hour weekly commitment.