Student Services Specialist

AppleOne Employment Services; Greeley (CO); On-site; USD 36,000 - 44,000; Full time

Job summary

AppleOne Employment Services in Greeley, CO is seeking a detail-oriented Student Services Specialist for a contract/temporary role. You will support a student-focused testing environment with administrative coordination, test administration, and records management, while communicating with students, faculty, staff, and testing partners.

The position emphasizes organized processes, confidentiality, and teamwork in an academic setting, with daily interactions across multiple stakeholders and a

Qualifications

• 1-2 years of administrative support, student services, customer service, testing center, or related experience.
• Proficiency with Microsoft Excel, data entry, reporting, and general office technology.
• Ability to maintain confidentiality and handle sensitive student and testing information responsibly.

Responsibilities

• Maintain current email and telephone correspondence, schedule appointments, update files, process work orders, order supplies, and support daily Testing Center operations.
• Administer pre-test, test day, and post-test procedures while maintaining confidentiality, security, and integrity of exams and student records.
• Verify student identification, guide candidates through check-in and check-out processes, provide approved testing accommodations, and monitor testing areas for compliance.
• Create and maintain data-driven reports, update web pages, prepare presentations on testing protocols, and support special projects.
• Use systems such as vendor databases, WorkDay, Excel, and related tools to enter, retrieve, analyze, and report information.
• Collaborate with IT staff to improve technology use, support automation of manual processes, and assist with software installation, configuration, and updates as needed.

Skills

Administrative support

Testing center operations

Data reporting

Microsoft Excel

Customer service

Communication skills

Confidentiality handling

Tools

WorkDay

Vendor databases

Web-based tools

Job description

Job Summary

We are seeking a detail-oriented Student Services Specialist for a contract/temporary opportunity in Greeley, CO. This role supports a student-focused testing environment through administrative coordination, test administration, student communication, records management, and technology support.

The Student Services Specialist is ideal for someone who enjoys helping students, maintaining organized processes, and working in a collaborative education setting. This position offers the opportunity to contribute to a supportive academic environment with positive teamwork, structured procedures, and meaningful daily interaction with students, faculty, staff, and testing partners.

Key Responsibilities

• Maintain current email and telephone correspondence, schedule appointments, update files, process work orders, order supplies, and support daily Testing Center operations.


• Administer pre-test, test day, and post-test procedures while maintaining confidentiality, security, and integrity of exams and student records.


• Verify student identification, guide candidates through check-in and check-out processes, provide approved testing accommodations, and monitor testing areas for compliance.


• Create and maintain data-driven reports, update web pages, prepare presentations on testing protocols, and support special projects.


• Use systems such as vendor databases, WorkDay, Excel, and related tools to enter, retrieve, analyze, and report information.


• Collaborate with IT staff to improve technology use, support automation of manual processes, and assist with software installation, configuration, and updates as needed.

Compensation and Benefits

• - Compensation: $40,060 per year ($19.26 an hour)


• - Job Type: Contract/Temporary (3 month contract - 12/18/2026 ending date)


• - Location: Greeley, CO.

Required Qualifications and Skills

• Support daily student services and testing center operations, including appointments, correspondence, files, supplies, and work orders.


• Administer and monitor testing processes while following established security, confidentiality, and accommodation procedures.


• Maintain reports, records, web content, testing documentation, and system data with accuracy.


• Communicate professionally with students, faculty, staff, vendors, and internal technology teams.


• 1-2 years of administrative support, student services, customer service, testing center, or related experience.


• Strong attention to detail and ability to follow detailed procedures in a secure testing environment.


• Proficiency with Microsoft Excel, data entry, reporting, and general office technology.


• Ability to use databases, student or vendor systems, scanners, copiers, and web-based tools.


• Strong written and verbal communication skills, including the ability to explain procedures clearly to students.


• Ability to maintain confidentiality and handle sensitive student and testing information responsibly.


• Strong organizational skills with the ability to manage files, documentation, supplies, and multiple priorities.


• Professional judgment, reliability, and a student-centered approach to service.

Preferred Qualifications

• Experience in a higher education, testing center, student services, or academic support environment.


• Familiarity with placement testing, proctored exams, testing accommodations, or high-stakes testing procedures.


• Experience using WorkDay, vendor testing platforms, Accuplacer, or similar testing and student information systems.


• Experience creating reports, updating website content, or delivering presentations to students or staff.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.