Student Services & Records Administrative Specialist

University of Oklahoma; Norman (OK); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Benefits Eligible

Job summary

The University of Oklahoma's Jeannine Rainbolt College of Education Academic Advising Office seeks a Senior Administrative Specialist to support the daily operations of the office, provide clerical assistance to students, advisors, the Director of Advising, and university partners, and help maintain a welcoming, student-focused environment.

Responsibilities include managing confidential student records, coordinating appointments and events, processing travel and expenses, maintaining databases

Qualifications

• High School Diploma or GED.
• 24 months office, clerical, or administrative experience.

Responsibilities

• Serve as a primary point of contact for students, guests, phone calls, and email inquiries, providing or directing information about education programs, admission, and majors.
• Manage confidential student documents and oversee background checks and required documentation for teacher preparation programs.
• Support alternative certification students by collecting, tracking, and organizing required paperwork and requests.
• Assist advisors and faculty with student information, records, and documentation.
• Manage office budgets, reconcile expenditures, process purchases, and coordinate travel arrangements.
• Maintain office supplies, business cards, recruitment materials, and Touchnet payment information.
• Schedule advising appointments, student interviews, staff/faculty meetings, recruitment activities, and other student events.
• Coordinate rooms, events, and student programming such as Money Talks and Debt Free Teacher meetings.
• Maintain Laserfiche filing systems, workflows, forms, and confidential student records.
• Scan, organize, and maintain student, certification, financial aid, partnership, and program documents.
• Maintain Salesforce, Cognos, Aristotle, spreadsheets, logs, and other databases and records.
• Compile reports and data related to student enrollment, retention, background checks, teacher education, and other initiatives.
• Support special projects, including the College of Education iPad program, recruitment and enrollment events, ceremonies, alumni/graduation information, and other student services initiatives.
• Work collaboratively with advisors, faculty, College of Education staff, and other OU departments and offices.
• Continuing to provide College of Education support as Staff Assistant III.

Skills

Office procedures

Customer service

Communication

Organization

Multitasking

Independence

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

The University of Oklahoma's Jeannine Rainbolt College of Education Academic Advising Office seeks a Senior Administrative Specialist to support the daily operations of the office, provide clerical assistance to students, advisors, the Director of Advising, and university partners, and help maintain a welcoming, student-focused environment.

Responsibilities include managing confidential student records, coordinating appointments and events, processing travel and expenses, maintaining databases