Student Services Intake Advisor (Hybrid/Remote)

University of California-Berkeley; Berkeley (CA); Hybrid; USD 46.000 - 49.000; Vollzeit

Benefits dieser Stelle

Remote work up to 3 days/week

UC benefits

Zusammenfassung

The Intake Advisor at University of California-Berkeley serves as the first point of contact for students seeking advising services, managing the front desk and general email inquiries. The role clarifies policies, guides petition submissions, and makes referrals to College Advisers for complex cases.

Responsibilities include maintaining student records, supporting campus programs, and collaborating with departments to help students meet degree requirements and deadlines.

Qualifikationen

• Bachelor's degree in a related area and/or equivalent experience/training.
• Strong written and verbal communication skills.
• Ability to multitask and meet deadlines in a busy office environment.
• Familiarity with academic policies and advising practices.

Aufgaben

• Staff front desk and respond to inquiries from students, parents, and staff.
• Provide prescriptive academic guidance and referrals to college resources.
• Explain degree requirements, deadlines, and policy procedures.
• Assist with petitions, forms, and academic program navigation.
• Support senior staff with meetings and special projects.

Kenntnisse

Academic advising

Communication

Multitasking

Attention to detail

Problem solving

Active listening

Ausbildung

Bachelor's degree or equivalent experience

Tools

CRM/Student information systems

Jobbeschreibung

The Intake Advisor at University of California-Berkeley serves as the first point of contact for students seeking advising services, managing the front desk and general email inquiries. The role clarifies policies, guides petition submissions, and makes referrals to College Advisers for complex cases.

Responsibilities include maintaining student records, supporting campus programs, and collaborating with departments to help students meet degree requirements and deadlines.