Student Services Front Desk (Work-Study)

University of California; Aurora (CO); On-site; USD 20,000 - 28,000; Full time

Job summary

Community College of Aurora is seeking a Front Desk Assistant for the Advising Center. The role greets students, guides them to resources, and supports the advising team in providing timely information and scheduling.

The position is work-study eligible with responsibilities including answering calls, organizing materials, and assisting with appointments and surveys to improve student outcomes.

Qualifications

• Excellent communications skills.
• Comfortable talking with others on the phone and in-person.
• Positive and supportive attitude.
• Respect for diversity and inclusion of others.
• Ability to work productively on a team.
• Work-study eligible.

Responsibilities

• Greet, welcome, and assist students with general information and resources.
• Direct students to appropriate pathway advisors, departments and resources.
• Answer Incoming Calls, responding to voicemail and e-mails.
• Schedule advising appointments.
• Send post-appointment surveys to students.
• Assemble materials for new student folders, workshops, employers and communities.
• Organize, maintain and stock materials in the advising office.
• Assist with other duties as needed.

Skills

Communication skills

Phone and in-person communication

Positive attitude

Diversity & inclusion

Teamwork

Work-study eligible

Job description

Community College of Aurora is seeking a Front Desk Assistant for the Advising Center. The role greets students, guides them to resources, and supports the advising team in providing timely information and scheduling.

The position is work-study eligible with responsibilities including answering calls, organizing materials, and assisting with appointments and surveys to improve student outcomes.