Registration & Records Office Aide (Work-Study)

University of California; Aurora (CO); On-site; USD 22,000 - 26,000; Part time

Job summary

The Community College of Aurora invites applications for a part-time Work-Study Registration and Records Office Assistant at the CentreTech Campus in Aurora. You will provide clerical and administrative support to visiting students and staff in the Registration and Records Department.

You will assist with registration via Navigate, Banner and Self-Service Banner; handle scheduling, transcripts, prerequisites and COF-related tasks, and help answer questions.

Qualifications

• Good customer service and communication skills with both internal and external customers.
• Basic computer skills including typing and internet usage.
• Ability to occasionally lift up to 20 lbs (not required).

Responsibilities

• Assists students with registration processes via Navigate. Banner and Self-Service Banner.
• English and Math Self-Assessments.
• Help review prerequisite errors, time conflict errors, and Department Approval Required Errors to effectively communicate the registration errors to the supervisor(s) on duty.
• Assisting students with scheduling appointments for Testing and Advising.
• Assist students with authorizing their College Opportunity Fund stipend. Trouble shooting COF when it hasn’t applied will be handled by supervisor(s) on duty.
• Assistance with completing the online payment plan.
• General questions regarding incoming and outgoing transcript processes.
• Learn and uphold FERPA guidelines.
• Calling campaigns to students. Usually 2-3 times a year.
• Work studies will be trained to help answer the Registration telephone during staffing shortages.
• Other clerical and administrative duties as needed.

Skills

Customer service

Communication

Typing

Computer literacy

Internet skills

Job description

The Community College of Aurora invites applications for a part-time Work-Study Registration and Records Office Assistant at the CentreTech Campus in Aurora. You will provide clerical and administrative support to visiting students and staff in the Registration and Records Department.

You will assist with registration via Navigate, Banner and Self-Service Banner; handle scheduling, transcripts, prerequisites and COF-related tasks, and help answer questions.