Part-Time Front Desk & Outreach Coordinator

Northampton Community College; Bethlehem (Northampton County); On-site; USD 17,000 - 22,000; Part time

Job summary

Northampton Community College seeks a Part-Time Front Desk Receptionist & Community Outreach Assistant at the Fowler Family Southside Center. The role provides exceptional front-desk service, information on NCC programs, and support for enrollment, schedules, and community resources.

Additionally, one day per week is spent at the CareerLink office in Allentown, performing outreach and building relationships with community partners to connect residents with NCC programs and student support

Qualifications

• High school diploma or equivalent.
• Strong customer service and interpersonal skills.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, Teams, and other common business applications.
• Strong computer, internet, and research skills.
• Excellent verbal and written communication skills.
• Strong proofreading, grammar, and attention-to-detail abilities.

Responsibilities

• Front Desk & Customer Service: greet visitors, answer questions, direct to appropriate offices, manage calls, and maintain a welcoming reception area.
• Administrative Support: create and distribute enrollment materials, handle deliveries, distribute schedules and program information, manage flyers and materials.
• CareerLink Support: provide outreach information and connect community members to NCC programs and resources.

Skills

Customer service

Verbal & written communication

Microsoft Office

Data entry

Multitasking

Bilingual (English/Spanish)

Confidentiality

Education

High school diploma or equivalent

Tools

Multi-line telephone system

Copiers/Scanners

Job description

Northampton Community College seeks a Part-Time Front Desk Receptionist & Community Outreach Assistant at the Fowler Family Southside Center. The role provides exceptional front-desk service, information on NCC programs, and support for enrollment, schedules, and community resources.

Additionally, one day per week is spent at the CareerLink office in Allentown, performing outreach and building relationships with community partners to connect residents with NCC programs and student support