Student Services Front Desk Specialist

Wake Technical Community College; Raleigh (NC); On-site; USD 16,531 - 22,041; Part time

Job summary

Wake Tech Community College is seeking a Care Center Office Assistant to greet students and visitors, provide information about resources, and support Care Center operations. The role emphasizes welcoming service, confidentiality, and collaboration with ESS departments.

The position supports appointments and campus events, with data entry and mail duties as part of daily tasks. Candidates must be enrolled as Wake Tech students and maintain a minimum GPA.

Qualifications

• Demonstrate excellent customer service and a welcoming attitude.
• Strong telephone etiquette and written communication skills.
• Proficient with Microsoft Office and web/search tools.
• Able to manage multiple tasks and work independently or in a team.

Responsibilities

• Greet and assist students, staff and visitors at the front desk.
• Provide information on Care Center resources and refer inquiries to staff.
• Handle general office tasks for the department.
• Perform data entry, scanning, copying, and mail duties.

Skills

Customer service

Telephone etiquette

Written communication

Multitasking

Confidentiality

Teamwork

Education

Enrollment as a Wake Tech student

Tools

Microsoft Office

Job description

Wake Tech Community College is seeking a Care Center Office Assistant to greet students and visitors, provide information about resources, and support Care Center operations. The role emphasizes welcoming service, confidentiality, and collaboration with ESS departments.

The position supports appointments and campus events, with data entry and mail duties as part of daily tasks. Candidates must be enrolled as Wake Tech students and maintain a minimum GPA.