Student Services Concierge — Campus Welcome Center

New England Biolabs

Omaha, Northern (NE, KY)

Hybrid

USD 23,000 - 32,000

Full time

5 days ago

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Job summary

Metropolitan Community College in Omaha, NE seeks a Student Services Concierge to greet and assist students and visitors in the Student Welcome Center and to support registration, orientation and campus activities. The role emphasizes customer service across college departments and reliable handling of payments and deposits.

The position requires an associate degree and two years of direct customer service experience in a fast-paced public service environment; English proficiency is essential,

Qualifications

Associate degree and 2 years of direct customer service in a fast-paced public service environment.
Experience in an educational setting preferred.
Must pass background check.
Ability to travel between campuses.
Proficiency in English; multilingual preferred.

Responsibilities

Greets and assists students and visitors in the Student Welcome Center.
Answer telephones, transfer calls, set appointments, andRefer to other departments as needed.
Assist with orientation, registration, and student planning.
Perform cashier functions and process payments/deposits.
Ensure security when opening/closing the Welcome Center and manage mail.
Coordinate on-site activities and maintain information resources.

Skills

Customer service

CRM systems

Communication skills

Organizational skills

Multicultural sensitivity

FERPA knowledge

Education

Associate degree

Tools

Microsoft Office

Job description

The position requires an associate degree and two years of direct customer service experience in a fast-paced public service environment; English proficiency is essential,

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