Senior Living Front Desk Concierge - Welcoming, Multitasker

Dial Senior Living; Omaha (NE); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Birthday & anniversary PTO

Tuition Assistance

Double pay on holidays

PTO accrual on DAY 1

Referral Bonus

Free meal during shift (Up to $260 sav

Loyalty Incentive

Employee Recognition Program

Discounts through Verizon and AT&T

Pay Advance Program

Medical and Prescription DrugInsurance

Basic Term Life/AD&D

401k

Job summary

Dial Senior Living in Omaha, NE is seeking a friendly front desk associate to deliver exceptional customer service and create a welcoming environment for residents and visitors. You will manage daily front desk operations, answer phones, assist residents with requests, coordinate transportation and information, and help ensure smooth communication across departments while maintaining confidentiality.

The role requires a professional appearance, strong communication skills, and the ability to

Qualifications

• Experience in customer service, hospitality, or senior living.
• Must be at least 18 years of age.

Responsibilities

• Welcome guests, determine nature of business, assist with sign-in and announce guest to appropriate personnel.
• Assist residents and families with requests for transportation, reservations, and general information.
• Answer and direct phone calls, take messages, and respond to inquiries.
• Respond to emergency situations and be the point of contact in all emergencies.
• Monitor lobby and common areas to ensure safety and promote a positive environment.
• Receive mail and packages and ensure distribution.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Professional appearance

Job description

Dial Senior Living in Omaha, NE is seeking a friendly front desk associate to deliver exceptional customer service and create a welcoming environment for residents and visitors. You will manage daily front desk operations, answer phones, assist residents with requests, coordinate transportation and information, and help ensure smooth communication across departments while maintaining confidentiality.

The role requires a professional appearance, strong communication skills, and the ability to