Student Services Concierge & Billing Support

Olivet College; Olivet (MI); On-site; USD 36,000 - 52,000; Full time

Job summary

The University of Olivet is seeking an Administrative Assistant to join Student Services. You will greet visitors, answer questions, and direct constituents to the appropriate personnel such as Financial Aid or the Registrar.

You will assist with student accounts, payrolls, and registration tasks, and help with billing and payment processing. Responsibilities include handling cash receipts, managing the mail and supplies, answering phones, and maintaining a professional, welcoming office space

Qualifications

• Associate degree or equivalent experience and a minimum of one (1) year experience in an office at an administrative assistant level are required for this position
• Bachelor’s degree or equivalent experience and 3 years’ experience in an office setting as an administrative assistant

Responsibilities

• Greets visitors to student services
• Directs/Assists constituents to proper personnel within Student Services, e.g. Financial Aid, Registrar
• Manages the student ID card process and orders supplies as needed
• Assists with student billing/collection through phone calls, emails, etc.
• Receives and applies payments to student accounts
• Receives and applies cash receipts from departments
• Distributes work study, refund, and reimbursement checks to students, staff and faculty
• Maintains cash drawer and receipts
• Answers all incoming phone calls
• Maintains and orders supplies for the office
• Maintains a professional and welcoming office space and environment
• Coordinates the bulletin boards inside and outside Student Services
• Sorts and delivers incoming departmental mail
• Manages mail that has been returned undeliverable
• Provides exceptional customer service experiences for every visitor
• Other duties as assigned

Education

Associate degree or equivalent experience and minimum one year of administrative office experience

Bachelor’s degree or equivalent experience and 3 years’ experience in an office setting

Job description

The University of Olivet is seeking an Administrative Assistant to join Student Services. You will greet visitors, answer questions, and direct constituents to the appropriate personnel such as Financial Aid or the Registrar.

You will assist with student accounts, payrolls, and registration tasks, and help with billing and payment processing. Responsibilities include handling cash receipts, managing the mail and supplies, answering phones, and maintaining a professional, welcoming office space