Student Services Advisor — Financial Aid & Enrollment

Marquette University Clg-Nurse; Wisconsin; On-site; USD 50,000 - 70,000; Full time

Job summary

Marquette University seeks a Central Student Services Adviser to provide cross-functional counseling on enrollment and financial aid, guiding students and families through registration, financial aid options, and campus policies. You will work to support academic success and financial wellness across diverse student populations.

The role emphasizes collaborative teamwork, data-informed decision making, and the ability to respond to recruitment and retention needs, including flexible hours for

Qualifications

• Bachelor's degree required.
• Minimum 1 year of customer service experience.
• Excellent written and oral communication skills.
• Ability to react to customers quickly and courteously.
• Sensitivity to diverse cultures and lifestyles.
• Strong organizational skills with multitasking ability.
• Proven ability to work effectively in a team.
• Ability to analyze and interpret data and make independent decisions.

Responsibilities

• Counsel prospective and current students and families on enrollment and financial aid topics.
• Provide in-depth financial aid information and guidance through the FAFSA and aid offers, deadlines, and packaging.
• Assist students with registration logistics and campus systems.

Skills

Customer service

Communication skills

Data analysis

Team collaboration

Education

Bachelor's degree

Job description

Marquette University seeks a Central Student Services Adviser to provide cross-functional counseling on enrollment and financial aid, guiding students and families through registration, financial aid options, and campus policies. You will work to support academic success and financial wellness across diverse student populations.

The role emphasizes collaborative teamwork, data-informed decision making, and the ability to respond to recruitment and retention needs, including flexible hours for