Student Services & Financial Aid Advisor

Saint Mary's University; Winona (MN); On-site; USD 22,000 - 30,000; Full time

Job summary

Saint Mary's University of Minnesota seeks a student services advisor to help with portal access, FAFSA support, and financial aid explanations. The role emphasizes clear communication, teamwork, and efficient handling of student inquiries in a fast-paced environment.

The successful candidate will have strong customer service skills, experience with higher education settings, and the ability to translate financial information into understandable terms for students and families.

Qualifications

• Minimum high school education; GED accepted.
• Higher education experience preferred.
• Experience in customer service is required.
• Ability to explain financial concepts clearly to students and families.

Responsibilities

• Advise students on portal access and online services.
• Assist with FAFSA process and resolve issues.
• Explain financial aid awards and payment options to students and families.
• Coordinate communications with students and other university offices.

Skills

Customer service

Communication

Org skills

Editing

Computer skills

SIS navigation

Education

High School Diploma or GED

Bachelor's or Associate's Degree preferred

Tools

SIS software

Job description

Saint Mary's University of Minnesota seeks a student services advisor to help with portal access, FAFSA support, and financial aid explanations. The role emphasizes clear communication, teamwork, and efficient handling of student inquiries in a fast-paced environment.

The successful candidate will have strong customer service skills, experience with higher education settings, and the ability to translate financial information into understandable terms for students and families.