Student Services Administrator #W0045

Commonwealth of VA Careers; South Boston (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

The Southern Virginia Higher Education Center is seeking a qualified individual for the role of Student Services Administrator for the Office of Student Services. The position supports students with career exploration, program information, and registration, and assists with the Testing and Assessment Center activities including proctoring exams.

Selected candidate will obtain Pearson VUE, PRAXIS, and WorkKeys proctor certifications within six months.

Qualifications

• Considerable knowledge of office practices and procedures.
• Experience using a student information system and handling confidential data.
• Ability to prepare and compile reports and provide customer service.
• Strong written and oral communication skills; able to work independently or in a team.
• High school diploma or equivalent is required.

Responsibilities

• Assist students with career exploration, program information and registration.
• Support Testing and Assessment Center activities, including exam proctoring.
• Assist with administrative duties to support SVHEC goals and plan execution.
• Work with certifications for Pearson VUE, PRAXIS, and WorkKeys within six months.

Skills

Office administration

Customer service

Communication skills

Teamwork

Confidential data handling

Education

High school diploma or GED

Tools

Student Information System

Word processing

Spreadsheets

Presentation software

Testing coordination tools

Job description

Title: Student Services Administrator #W0045

State Role Title:Admin and Office Spec III

Hiring Range: $22.00 per hour

Pay Band: 3

Agency: Southern VA Higher Educ Center

Location:Southern Va Higher Education

Agency Website:https://www.svhec.org

Recruitment Type: General Public - G

Job Duties

The Southern Virginia Higher Education Center is currently seeking a qualified individual to fill the position of Student Services Administrator for the Office of Student Services to meet the needs of current and potential students. This position will assist students with career exploration, educational program information, and program registration. The position will assist with all activities of the SVHEC Testing and Assessment Center to include WorkKeys, PRAXIS, and Pearson Vue testing, assist the Manager of Student Services with assigned duties as well as assist the department and agency in accomplishing the goals of the SVHEC Strategic Plan. Please note that the selected candidate will be required to obtain certifications for proctoring Pearson VUE, PRAXIS, and WorkKeys exams within six months of employment.

Minimum Qualifications

Considerable knowledge and experience of office practices, procedures, and techniques. Working knowledge of utilizing a student information system. Demonstrated ability to prepare and compile reports. Demonstrated ability to provide customer service to internal and external customers. Demonstrated ability to use word processing, spreadsheet/database applications and presentation software. Demonstrated ability to effectively communicate both orally and in writing. Experience in exam proctoring. Strong organizational skills and the ability to work with sensitive and confidential data. Must be able to work independently and exercise sound judgment. Ability to work in a team setting. High school graduate or equivalent.

Additional Considerations

Pearson VUE or other test proctor certification.

Contact Information

Name: Derek Mountford

Phone: [phone]

Email: [e-mail]