Student Services Administrator #W0045

Virginia Information Technologies Agency - DHRM; South Boston (VA); On-site; USD 44,000 - 52,000; Full time

Job summary

The Southern Virginia Higher Education Center is seeking a qualified Student Services Administrator to support the Office of Student Services. Responsibilities include aiding students with career exploration, program information, and registration, and assisting with Testing and Assessment Center activities such as WorkKeys, PRAXIS, and Pearson Vue testing.

The candidate must obtain Pearson VUE, PRAXIS, and WorkKeys proctor certifications within six months of employment, and will help SVHEC

Qualifications

• Experience with office practices, procedures and techniques.
• Ability to use a student information system.
• Ability to prepare and compile reports.
• Ability to provide customer service to internal and external customers.
• Proficiency with word processing, spreadsheet/database, and presentation software.
• Strong written and oral communication.
• Experience in exam proctoring.

Responsibilities

• Assist students with career exploration, program information and registration.
• Support Testing and Assessment Center activities (WorkKeys, PRAXIS, Pearson VUE).
• Assist with duties for the Office of Student Services and SVHEC goals.
• Obtain required Pearson VUE, PRAXIS, and WorkKeys proctor certifications within 6 months.

Skills

Office practices

Student information system

Report preparation

Customer service

Word processing

Spreadsheet/database applications

Presentation software

Oral and written communication

Exam proctoring

Teamwork

Independent work

Education

High school graduate or equivalent

Tools

Word processing

Spreadsheet

Presentation software

Job description

Title: Student Services Administrator #W0045

State Role Title: Admin and Office Spec III

Hiring Range: $22.00 per hour

Pay Band: 3

Agency: Southern VA Higher Educ Center

Location:Southern Va Higher Education

Agency Website: https://www.svhec.org

Recruitment Type: General Public – G

Job Duties

The Southern Virginia Higher Education Center is currently seeking a qualified individual to fill the position of Student Services Administrator for the Office of Student Services to meet the needs of current and potential students. This position will assist students with career exploration, educational program information, and program registration. The position will assist with all activities of the SVHEC Testing and Assessment Center to include WorkKeys, PRAXIS, and Pearson Vue testing, assist the Manager of Student Services with assigned duties as well as assist the department and agency in accomplishing the goals of the SVHEC Strategic Plan.

Please note that the selected candidate will be required to obtain certifications for proctoring Pearson VUE, PRAXIS, and WorkKeys exams within six months of employment.

Minimum Qualifications

Considerable knowledge and experience of office practices, procedures, and techniques. Working knowledge of utilizing a student information system. Demonstrated ability to prepare and compile reports. Demonstrated ability to provide customer service to internal and external customers. Demonstrated ability to use word processing, spreadsheet/database applications and presentation software. Demonstrated ability to effectively communicate both orally and in writing. Experience in exam proctoring. Strong organizational skills and the ability to work with sensitive and confidential data. Must be able to work independently and exercise sound judgment. Ability to work in a team setting. High school graduate or equivalent.

Additional Considerations

Pearson VUE or other test proctor certification.

State employees who have been affected by Policy 1.3 Layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card) must submit the card BEFORE the closing date for this position. The card may be scanned and attached to the application or faxed to [phone]. Please include your name and the position number of the fax cover sheet.

Reasonable accommodations are available to individuals with disabilities during the application and/or interview processes per the Americans with Disabilities Act. Please call 804-225-2131 for assistance. AMERICORPS, PEACE CORPS, AND OTHER NATIONAL SERVICE ALUMNI ARE ENCOURAGED TO APPLY.

“The Southern Virginia Higher Education Center is dedicated to recruiting, supporting, and maintaining a competent and diverse work force.”

Equal Opportunity Employer

Southern Virginia Higher Education Center
820 Bruce Street
South Boston, Virginia 24592

Contact Information

Name: Derek Mountford

Phone: [phone]

Email: [e-mail]

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.