Student Services Administrative Specialist

West Virginia University; Morgantown (WV); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

18 sick days per year

401(a) retirement savings with 6%匹配

Wellness programs

Job summary

West Virginia University in Morgantown is seeking an Administrative Assistant in the Dean's Administration, Statler College of Engineering and Mineral Resources. You will support the Student Services Office, manage confidential records, and coordinate office functions to ensure smooth daily operations.

You'll compose correspondence, liaise with faculty, advisors, and students, and help enforce academic policies.

Qualifications

• Associate's degree and 2 years of office experience.
• Experience with Microsoft Office and working in a collaborative office environment.
• Equivalent combination of education and experience will be considered.

Responsibilities

• Develop, implement, and maintain daily functions in the Student Services Office.
• Compose and prepare confidential correspondence, letters and reports to final form, requiring knowledge of programs and procedures for signature.
• Serve as liaison to faculty, advisors, and/or students, and provide follow up direction or information.
• Understand, communicate, and enforce university and college academic policies and procedures.
• Create and maintain student files.
• Provide interpretation and guidance on proper procedures and policies, admission to graduation to advisors, faculty, support staff, students and parents.
• Make required changes through WVU's Star / BANNER system and internal databases.
• Interacts by telephone, in person, virtually via Zoom or Teams, or by email with various entities, internal and external to WVU.
• Assist in the processing of approved paperwork and workflow items.
• Collaborate with departments to address student issues related to scheduling, access to classes, and degree requirements.
• Assist in the implementation and management of academic events as needed.
• Perform other activities as assigned in support of the Academics and Student Performance unit.

Skills

Microsoft Office

Communication

Organizational skills

Education

Associate's Degree

Tools

Microsoft Access

Star / BANNER system

Job description

West Virginia University in Morgantown is seeking an Administrative Assistant in the Dean's Administration, Statler College of Engineering and Mineral Resources. You will support the Student Services Office, manage confidential records, and coordinate office functions to ensure smooth daily operations.

You'll compose correspondence, liaise with faculty, advisors, and students, and help enforce academic policies.