Student Services Administrative Specialist

Union College; City of Schenectady (NY); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Generous vacation, sick, personal time

Winter recess break

Healthcare: Medical, Dental, Vision

On-campus fitness facility access

403(b) retirement plan

Salary continuation program

Tuition exchange

Job summary

Union College in Schenectady, NY, is seeking an administrative professional to support a high-traffic student-facing department within student affairs. The role handles front-line inquiries, coordinates student programming, and supports financial and material aid initiatives for students in need. The position is full-time, on-site, with a schedule of Monday through Friday, 8:30 am to 4:54 pm, 37 hours weekly for 52 weeks.

The DSO designation requires U.S. citizenship or permanent residency.

Qualifications

• Associate degree plus 3–5 years admin experience preferred.
• U.S. citizen or permanent resident required for DSO role.
• Proficiency with Microsoft Office and Google Suite.
• Experience with CRM systems (Slate/Colleague) preferred.
• Ability to learn scheduling, catering, and survey software.

Responsibilities

• Provide front-line support for four Class Deans and the Coordinator of International Student Services.
• Oversee the full student-worker employment cycle including posting, hiring, payroll, onboarding and training.
• Coordinate with campus offices on absences, leaves, and related concerns including international check-ins.
• Process payments and reconcile transactions in Workday; manage data in Slate/Qualtrics.
• Plan and support student programming, manage logistics for events and programs.

Skills

Customer service

Office support

Interpersonal communication

Cross-cultural understanding

Deescalation

Education

Associate degree

Tools

Slate

Colleague

Qualtrics

25Live

Catertrax

Workday

Job description

Union College in Schenectady, NY, is seeking an administrative professional to support a high-traffic student-facing department within student affairs. The role handles front-line inquiries, coordinates student programming, and supports financial and material aid initiatives for students in need. The position is full-time, on-site, with a schedule of Monday through Friday, 8:30 am to 4:54 pm, 37 hours weekly for 52 weeks.

The DSO designation requires U.S. citizenship or permanent residency.