Student Resource & Support Assistant - Part-Time

Massachusetts Bay Community College; Wellesley, Northern (MA, KY); Hybrid; USD 22,000 - 31,000; Part time

Job summary

Massachusetts Bay Community College is seeking a part-time Student Development Assistant (FWS Only) to support essential student resources and services on campus in Wellesley Hills. The role offers hands-on experience in student support services, with opportunities to engage with students from diverse backgrounds.

Responsibilities include outreach, resource distribution, data tracking, and front desk support. CORI clearance required and FAFSA on file for employment eligibility.

Qualifications

• Reliable work habits and strong time management skills.
• Ability to work collaboratively as part of a team.
• Strong organizational, problem-solving, and attention-to-detail skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively with individuals from a variety of backgrounds.
• Ability to maintain privacy and handle sensitive information professionally.

Responsibilities

• Student support, outreach and program coordination.
• Distribute essential resources including hygiene, personal care products, meals and snacks.
• Develop flyers and outreach materials using Canva and maintain resource lists.
• Support data collection and tracking efforts to assess program effectiveness.
• Represent the department at campus outreach tables, engaging with students and providing information on available resources, services and opportunities.
• Complete an independent project aligned with student worker’s interests that supports ESR and benefits the student community.
• Front desk & administrative support as needed.
• Provide excellent customer service to students, faculty, staff and guests.
• Ability to engage professionally in fast-paced environment.
• Perform general office and administrative duties including answering phone calls, assisting with scheduling inquiries and appointment confirmations.
• Other duties as assigned.

Skills

Time management

Team collaboration

Organizational skills

Problem solving

Communication

Privacy & confidentiality

Diversity sensitivity

Tools

Canva

Microsoft Outlook

Job description

Massachusetts Bay Community College is seeking a part-time Student Development Assistant (FWS Only) to support essential student resources and services on campus in Wellesley Hills. The role offers hands-on experience in student support services, with opportunities to engage with students from diverse backgrounds.

Responsibilities include outreach, resource distribution, data tracking, and front desk support. CORI clearance required and FAFSA on file for employment eligibility.