Student Development Assistant

Massachusetts Bay Community College; Wellesley, Northern (MA, KY); Hybrid; USD 22,000 - 31,000; Part time

Job summary

Massachusetts Bay Community College is seeking a part-time Student Development Assistant (FWS Only) to support essential student resources and services on campus in Wellesley Hills. The role offers hands-on experience in student support services, with opportunities to engage with students from diverse backgrounds.

Responsibilities include outreach, resource distribution, data tracking, and front desk support. CORI clearance required and FAFSA on file for employment eligibility.

Qualifications

• Reliable work habits and strong time management skills.
• Ability to work collaboratively as part of a team.
• Strong organizational, problem-solving, and attention-to-detail skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively with individuals from a variety of backgrounds.
• Ability to maintain privacy and handle sensitive information professionally.

Responsibilities

• Student support, outreach and program coordination.
• Distribute essential resources including hygiene, personal care products, meals and snacks.
• Develop flyers and outreach materials using Canva and maintain resource lists.
• Support data collection and tracking efforts to assess program effectiveness.
• Represent the department at campus outreach tables, engaging with students and providing information on available resources, services and opportunities.
• Complete an independent project aligned with student worker’s interests that supports ESR and benefits the student community.
• Front desk & administrative support as needed.
• Provide excellent customer service to students, faculty, staff and guests.
• Ability to engage professionally in fast-paced environment.
• Perform general office and administrative duties including answering phone calls, assisting with scheduling inquiries and appointment confirmations.
• Other duties as assigned.

Skills

Time management

Team collaboration

Organizational skills

Problem solving

Communication

Privacy & confidentiality

Diversity sensitivity

Tools

Canva

Microsoft Outlook

Job description

Student Development Assistant (FWS Only)

Department: Student Development

Location: Wellesley Hills

MassBay fosters educationalexcellence and academic success to prepare students for local and globalcitizenship, to promote their personal growth, to meet critical workforcedemands of communities, and to contribute to the region’s economic development. Massachusetts Bay Community College is served by a cadre of employeesof varied backgrounds and experiences. Weinvite all individuals to consider joining our community. Located in GreaterBoston, MassBay is a comprehensive, open-access community college, offeringassociate degrees and certificate programs on three campuses in WellesleyHills, Framingham, and Ashland, Massachusetts.

Position Summary:

The ideal candidate will join a vibrant educational community and have adesire and ability to serve a population of students with various needs andbackgrounds. This is a part-time,student employment position with no benefits. The Student DevelopmentAssistantwill provide support for Essential Student Resource (ESR) initiatives andwill gain hands-on experience in student support services and social serviceresource coordination.

Key Responsibilities and Duties:

• Student support, outreach and program coordination;
• Distribute essential resources including hygiene, personal care products, meals and snacks;
• Develop flyers and outreach materials using Canva and maintain resource lists;
• Support data collection and tracking efforts to assess program effectiveness;
• Represent the department at campus outreach tables, engaging with students and providing information on available resources, services and opportunities;
• Complete an independent project aligned with student worker’s interests that supports Essential Student Resources (ESR) and benefits the student community;
• Front desk & administrative support as needed;
• Provide excellent customer service to students, faculty, staff and guests;
• Ability to engage professionally in fast-paced environment;
• Perform general office and administrative duties including answering phone calls, assisting with scheduling inquiries and appointment confirmations;
• Other duties as assigned.

This list is not to be considered all-inclusive. A supervisor may assign other duties as required to meet the needs and foster the mission of the College. All employees of MassBay are expected to work collegially and collaboratively within a community that values and celebrates the variety of student experience.

Required Qualifications:

• Reliable work habits and strong time management skills;
• Ability to work collaboratively as part of a team;
• Strong organizational, problem-solving, and attention-to-detail skills;
• Excellent communication and interpersonal skills;
• Ability to work effectively with individuals from a variety of backgrounds;
• Ability to maintain privacy and handle sensitive information professionally.

Preferred Qualifications:

• Sensitivity and commitment to the goals of affirmative action;
• Experience working in a community college or similar environment;
• Demonstrated commitment to working with students in need;
• Experience creating flyers or promotional materials (e.g., Canva);
• Experience navigating college systems or supporting students through academic processes;
• Proficiency with Microsoft Outlook;
• Bilingual candidates are strongly encouraged to apply.

Additional Information:

Salary Range: $19 per hour

Classification: Studentemployee

Source of Funding: Federal Work Study

Deadline: September 17th, 2026, or thereafter until filled

Hiring is contingent upon a successful CORI clearance.

We require students who are eligible to file a FreeApplication for Federal Student Aid (FAFSA) to have one on file, beforethey are hired or continue employment.

Massachusetts Bay Community College is an affirmative action/equal opportunityemployer and does not discriminate on the basis of race, color, nationalorigin, sex, disability, religion, age, veteran status, geneticinformation, gender identity or sexual orientation in its programs andactivities as required by Title IX of the Educational Amendments of1972, the Americans with Disabilities Act of 1990, Section 504 of theRehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964,and other applicable statutes and college policies. The Collegeprohibits sexual harassment, including sexual violence. Inquiries orcomplaints concerning discrimination, harassment, retaliation or sexualviolence shall be referred to the College’s affirmative action and/orTitle IX Coordinator, the Massachusetts Commission AgainstDiscrimination, the Equal Employment Opportunities Commission or theUnited States Department of Education’s Office for Civil Rights.

Massachusetts Bay Community College Student Employment Career Site