Student Records Specialist - Remote & Flexible Hours

University of North Texas; Denton (TX); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Flexible hours

Remote work arrangements

Tuition scholarships for employee and

Recreational resources

Job summary

University of North Texas in Denton seeks a Registrar Specialist to maintain student records across multiple systems, support certifications and degree conferral, and ensure data integrity within student information systems. You will interact with students, faculty, and staff to process data-driven requests and comply with regulations.

The role requires an Associate’s degree and office experience, strong customer service, and proficiency with PeopleSoft and MS Office.

Qualifications

• Associate’s degree and one year of office administration experience, or equivalent.
• Strong customer service and communication skills.
• Ability to handle data-driven requests and maintain accuracy.

Responsibilities

• Serve as front line contact for inquiries across multiple systems, providing professional guidance and support.
• Explain academic policies to students, faculty, and staff; serve as a resource on PeopleSoft functionality and student records workflows.
• Interpret and comply with applicable policies at state, federal, and university levels when resolving requests.
• Collaborate across departments to resolve issues and improve workflow and determine need for escalation of complex inquiries.
• Rapidly learn a variety of complex software systems and establish proficiency to process, research, and respond to requests.
• Analyze request patterns and provide feedback on potential process improvements.

Skills

Customer service

Telephone etiquette

English communication

MS Office

Education

Associate’s degree

Tools

PeopleSoft

MS Office

Job description

University of North Texas in Denton seeks a Registrar Specialist to maintain student records across multiple systems, support certifications and degree conferral, and ensure data integrity within student information systems. You will interact with students, faculty, and staff to process data-driven requests and comply with regulations.

The role requires an Associate’s degree and office experience, strong customer service, and proficiency with PeopleSoft and MS Office.