Remote Student Records & Systems Specialist

University of North Texas System; Denton, Northern (TX, KY); Hybrid; USD 30,000 - 37,000; Full time

Benefits offered by this job

Flexible hours

Remote work arrangements

Job summary

The University of North Texas System is seeking a Registrar Specialist in Denton to maintain and coordinate student records across systems, ensuring data accuracy and regulatory compliance. This role requires interaction with students, alumni, faculty and staff to process data-driven requests.

Minimum qualifications include an associate degree and 1 year in office administration, strong customer service, and familiarity with PeopleSoft.

Qualifications

• Associate's degree and one year of office administration experience or equivalent.
• Strong customer service and communication skills.
• Familiarity with PeopleSoft and student records workflows.
• Basic MS Office skills.

Responsibilities

• Serve as front line contact for inquiries through multiple software systems and provide guidance.
• Explain academic policies to students, faculty and staff and advise on records workflows.
• Ensure compliance with state, federal and university policies when addressing requests.
• Collaborate across departments to resolve issues and escalate when needed.
• Rapidly learn complex software systems to process and respond to requests.
• Analyze request patterns and suggest process improvements.

Skills

Telephone etiquette

Customer service

MS Office

Office equipment

English composition

Policies procedures

Education

Associate's degree

Tools

PeopleSoft

Job description

The University of North Texas System is seeking a Registrar Specialist in Denton to maintain and coordinate student records across systems, ensuring data accuracy and regulatory compliance. This role requires interaction with students, alumni, faculty and staff to process data-driven requests.

Minimum qualifications include an associate degree and 1 year in office administration, strong customer service, and familiarity with PeopleSoft.