Student Records & Services Specialist

University of California, Irvine; Irvine (CA); On-site; USD 65,000 - 75,000; Full time

Job summary

University of California, Irvine is seeking a Registrar professional to provide student record information and process verifications, transcripts, and diploma orders. You will apply university policies, support enrollment functions, and assist with confidential records while communicating with students, staff, and the public.

The role emphasizes accuracy, timeliness, and adherence to institutional guidelines, with a strong focus on customer service and cross‑department collaboration.

Qualifications

• Bachelor's degree in related area and/or equivalent experience/training.
• Ability to apply policies to diverse, complex situations.
• Strong written and verbal communication with accurate records knowledge.
• Experience with student information systems and billing systems is preferred.

Responsibilities

• Provide student-specific information on enrollment, grades, and other student record data.
• Process requests and distribute verifications and transcripts.
• Handle diploma ordering and distribution.
• Adhere to institutional, state, and federal policies and procedures.

Skills

Communication skills

Customer service orientation

Organizational skills

Policy knowledge

Interpersonal skills

Education

Bachelor's degree or equivalent experience

Tools

MS Word

Excel

Outlook

Web browsers

Job description

University of California, Irvine is seeking a Registrar professional to provide student record information and process verifications, transcripts, and diploma orders. You will apply university policies, support enrollment functions, and assist with confidential records while communicating with students, staff, and the public.

The role emphasizes accuracy, timeliness, and adherence to institutional guidelines, with a strong focus on customer service and cross‑department collaboration.