Student Records & Services Specialist

University-of-California,-Irvin; Irvine (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Retirement savings plans

Discounts and perks

Job summary

The University of California, Irvine seeks a detail‑oriented Registrar professional to support student records, grades, and diploma processing. You will work under the Senior Residency Officer to provide timely information to students, staff, and the public, ensuring compliance with institutional, state, and federal policies.

The role requires strong written and verbal communication, problem solving, and the ability to manage multiple projects with interruptions.

Qualifications

• Bachelor's degree in related area and / or equivalent experience / training.
• 1-3 years of related experience or equivalent training.
• Written and verbal communication skills with active listening and customer service orientation.
• Ability to apply policies to complicated individual situations in a diverse learning community.
• Working knowledge of university information systems and productivity software.

Responsibilities

• Provide student specific information about enrollment, grades, and other pertinent student records to students, staff, and the public.
• Apply professional registrar concepts to student record functions and enforce policies and regulations.
• Independently process requests, verifications, and diploma ordering and distribution.
• Identify potential problems and counsel on appropriate actions; refer to staff as needed.
• Collaborate with campus departments and maintain cooperative relationships.

Skills

Policy knowledge and application

Problem solving

Organizational skills

Written communication

Verbal communication

Customer service orientation

Interpersonal skills

MS Word

Excel

Email / Outlook

Education

Bachelor's degree or equivalent experience

Tools

MS Word

Excel

E-mail

Web browsers

Outlook

Job description

The University of California, Irvine seeks a detail‑oriented Registrar professional to support student records, grades, and diploma processing. You will work under the Senior Residency Officer to provide timely information to students, staff, and the public, ensuring compliance with institutional, state, and federal policies.

The role requires strong written and verbal communication, problem solving, and the ability to manage multiple projects with interruptions.